# myPhonak vs Baha Smart App

The clearest difference is rating: myPhonak at 4.4 against Baha Smart App's 2.2. myPhonak also leads on ratings volume (124K vs 89) and review sentiment (31% vs 16%). Baha Smart App's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

myPhonak holds the better App Store score, 4.4 against 2.2. That said, the two scores are not equally well evidenced: myPhonak has 124K ratings behind it against 89, so its average is the more settled of the two. Written reviews point the same way: 31% of myPhonak's written reviews are positive against 16% of Baha Smart App's.

myPhonak ships an update every 2 months, Baha Smart App every 3 months. The most recent releases landed on October 31, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | myPhonak | Baha Smart App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (124K ratings)](https://appshunter.io/ios/app/myphonak/id1332662924/reviews)** | [2.2 (89 ratings)](https://appshunter.io/ios/app/baha-smart-app/id1510320334/reviews) |
| Number of ratings | **124K** | 89 |
| Positive reviews | **31.0% of reviews** | 16.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Best chart rank | **#70** | — |
| Size | 201 MB | 208 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone | **iPhone, iPod, Apple Watch** |
| Age rating | 17+ | 4+ |
| Developer | [Sonova AG](https://appshunter.io/developer/1256679500) | [Cochlear Limited](https://appshunter.io/developer/489503787) |

## What reviewers say

### myPhonak

[App page](https://appshunter.io/ios/app/myphonak/id1332662924)

**Currently charting:** #70 Top Free · Medical (US App Store)

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

**Highlights:** Remote hearing aid control, Personalized sound adjustments, Pre-defined listening programs, Live remote support, Health data tracking (steps, wearing time), Battery level monitoring, Cleaning reminders

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent sound quality
- 👍 Customizable settings
- 🚀 Quick Bluetooth connectivity
- 👍 Helpful customer support

**What reviewers complain about**

- 🐛 Unreliable Bluetooth connection
- 🐛 Settings not saved consistently
- 🐛 Frequent app crashes
- 🔋 Drains phone battery
- 🐛 Pairing issues with multiple devices

**Reported bugs**

- App fails to connect to hearing aids
- Hearing aid settings randomly reset
- Bluetooth streaming quality issues
- Inaccurate battery level indicators

**Requested features**

- Apple Watch app integration
- More granular EQ controls
- Ability to set custom default programs
- Improved battery life reporting


### Baha Smart App

[App page](https://appshunter.io/ios/app/baha-smart-app/id1510320334)

Manage your compatible Baha sound processor directly from your iPhone. Adjust volume, change programs, activate streaming, and even locate a lost device. Create custom settings for different locations and access support information easily.

**Highlights:** Change sound processor programs, Activate wireless accessory streaming, Adjust volume and sound, Create location-based Favourites, Locate lost sound processors, View sound processor status

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🎧 Works well for some users with proper connectivity
- 🚀 Fast pairing when functioning correctly
- 👍 Accessible for blind and hard of hearing users
- 🔧 Provides remote control of hearing aid settings
- ⌚ Apple Watch companion app available

**What reviewers complain about**

- 🔴 Chronic connection failures between app and device
- 🐛 Frequent crashes and freezes
- ❌ Won't detect paired Bluetooth devices
- 🔄 Requires constant reinstallation to function
- 📉 Loses user settings and presets unexpectedly

**Reported bugs**

- App fails to detect sound processor despite Bluetooth connection
- Bluetooth connects but app won't pair
- App crashes immediately after pairing with device
- Connection drops randomly during use
- Settings not saved after power save mode activation

**Requested features**

- Customizable wallpapers/background images
- Text labels for programs instead of icons only
- Ability to select single ear device (left/right only)
- Apple Watch complications for quick access
- Backward compatibility with older BAHA models


## Frequently asked questions

### Is myPhonak free?

myPhonak is free to download, with no in-app purchases.

### Is Baha Smart App free?

Baha Smart App is free to download, with no in-app purchases.

### Which has better reviews, myPhonak or Baha Smart App?

myPhonak is rated higher. myPhonak averages 4.4 out of 5 from 124K ratings, while Baha Smart App averages 2.2 from 89 ratings.

### Do myPhonak or Baha Smart App have ads?

Neither myPhonak nor Baha Smart App shows ads.

### Which is updated more often, myPhonak or Baha Smart App?

myPhonak ships an update every 2 months, and Baha Smart App every 3 months. Most recently, myPhonak was updated on October 31, 2026 and Baha Smart App on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*