# BetConstruct Help Desk vs Help Desk+

The clearest difference is in-app purchases: BetConstruct Help Desk at none against Help Desk+'s 3. BetConstruct Help Desk also leads on iOS requirement (10.0 vs 15.6). Help Desk+'s advantage is update cadence (every 4 weeks vs every 6 months) and device support (4 vs 2). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. BetConstruct Help Desk asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 5.0 for BetConstruct Help Desk against 5.0 for Help Desk+. Both are backed by a comparable volume of ratings — 2 and 3 respectively.

BetConstruct Help Desk ships an update every 6 months, Help Desk+ every 4 weeks. The most recent releases landed on September 13, 2026 and October 2, 2026 respectively.

## The numbers

| Metric | BetConstruct Help Desk | Help Desk+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (2 ratings)](https://appshunter.io/ios/app/betconstruct-help-desk/id1334160103/reviews) | [5.0 (3 ratings)](https://appshunter.io/ios/app/help-desk-plus/id1574984413/reviews) |
| Number of ratings | 2 | **3** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 4 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 21 MB | 42 MB |
| Requires iOS | **10.0** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod, Mac** |
| Age rating | 4+ | 4+ |
| Developer | [Soft Construct Limited](https://appshunter.io/developer/1332686865) | [Starkode Limited Company](https://appshunter.io/developer/874698946) |

## What reviewers say

### BetConstruct Help Desk

[App page](https://appshunter.io/ios/app/betconstruct-help-desk/id1334160103)

Manage your business tasks and requests remotely. Track tickets, incidents, and project progress with real-time updates and notifications. Facilitate workflow and customer issue resolution on the go.

**Highlights:** Submit and track tasks and requests, Monitor tickets and incidents, Project management functionalities, Statistical analysis, Notification system for status updates, Share tickets among employees, Add attachments to tickets

**Features:** macOS Compatibility

**In-app purchases:** none


### Help Desk+

[App page](https://appshunter.io/ios/app/help-desk-plus/id1574984413)

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

**Highlights:** Create service tickets and change requests, Multi-user collaboration, Customizable attributes and reports, User management and role assignment, Branch management for different locations, Face ID for secure access

**Features:** Vision Pro support

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Single User | $7.99 | per month |
| 3 Users | $19.49 | per month |
| 6 Users | $34.99 | per month |


## Frequently asked questions

### Is BetConstruct Help Desk free?

BetConstruct Help Desk is free to download, with no in-app purchases.

### Is Help Desk+ free?

Help Desk+ is free to download, with in-app purchases available.

### Which has better reviews, BetConstruct Help Desk or Help Desk+?

BetConstruct Help Desk and Help Desk+ are both rated 5.0 out of 5 on the App Store, from 2 and 3 ratings respectively.

### Do BetConstruct Help Desk or Help Desk+ have ads?

Neither BetConstruct Help Desk nor Help Desk+ shows ads.

### Which is updated more often, BetConstruct Help Desk or Help Desk+?

BetConstruct Help Desk ships an update every 6 months, and Help Desk+ every 4 weeks. Most recently, BetConstruct Help Desk was updated on September 13, 2026 and Help Desk+ on October 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*