# GettingOut Visits vs ICS Mobile

The clearest difference is rating: GettingOut Visits at 2.2 against ICS Mobile's 1.4. GettingOut Visits also leads on chart position (#50 vs #153). ICS Mobile's advantage is monetization model (free vs free with in-app purchases) and ratings volume (1.2K vs 13). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

GettingOut Visits holds the better App Store score, 2.2 against 1.4. That said, the two scores are not equally well evidenced: ICS Mobile has 1.2K ratings behind it against 13, so its average is the more settled of the two. Written reviews split almost evenly too, at 3% and 4% positive.

GettingOut Visits ships an update every 4 months, ICS Mobile every 3 weeks. The most recent releases landed on September 25, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | GettingOut Visits | ICS Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (13 ratings)](https://appshunter.io/ios/app/gettingout-visits/id1342522622/reviews)** | [1.4 (1.2K ratings)](https://appshunter.io/ios/app/ics-mobile/id1475972982/reviews) |
| Number of ratings | 13 | **1.2K** |
| Positive reviews | 3.1% of reviews | **3.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 weeks** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#50** | #153 |
| Size | 8 MB | 42 MB |
| Requires iOS | 16.0 | **12.4** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Telmate, LLC](https://appshunter.io/developer/907226426) | [Inmate Calling Solutions LLC](https://appshunter.io/developer/1475972981) |

## What reviewers say

### GettingOut Visits

[App page](https://appshunter.io/ios/app/gettingout-visits/id1342522622)

**Currently charting:** #50 Top Free · Social Networking (US App Store)

Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.

**Highlights:** Remote video calls, On-demand visits (Visit Now), Pay per minute, No scheduling required, Flexible visitation times, No upfront costs

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient to talk to loved ones
- 🚀 Better connection and quality on app vs. website

**What reviewers complain about**

- 🐛 Frequent disconnections and freezing during calls
- 🔇 No sound notifications for incoming calls
- 💰 Expensive and charges for every little thing
- 🤖 Poor customer service and lack of support

**Reported bugs**

- App crashes and logs users out frequently
- Issues with depositing money and accessing accounts
- Compatibility problems with certain devices and browsers
- Scheduled visits not working as expected

**Requested features**

- Add sound notifications for incoming calls
- Improve video/audio quality and reliability
- Allow scheduling of video visits directly in the app
- Combine messaging, video, and deposit features into one app


### ICS Mobile

[App page](https://appshunter.io/ios/app/ics-mobile/id1475972982)

**Currently charting:** #153 Top Free · Social Networking (US App Store)

Connect with incarcerated loved ones through video visits from any location with internet access. Maintain strong family bonds by sharing special moments remotely.

**Highlights:** Remote video visits, Visit from home, Maintain family bonds, Share special moments, WiFi/cellular data compatible

**In-app purchases:** none

**What reviewers like**

- 🚀 Works well
- 🔒 Turn off dark mode
- 🔒 Turn on do not disturb

**What reviewers complain about**

- 🐛 App crashes
- 🐛 Freezes during visits
- 🐛 Disconnects during visits
- 🐛 Login issues
- 🐛 Poor audio/video quality

**Reported bugs**

- App doesn't work on iPhones/iPads
- Connection issues despite good internet
- Visits get cancelled unexpectedly

**Requested features**

- Update the app
- Improve customer service
- Provide refunds for failed visits


## Frequently asked questions

### Is GettingOut Visits free?

GettingOut Visits is free to download, with no in-app purchases.

### Is ICS Mobile free?

ICS Mobile is free to download, with no in-app purchases.

### Which has better reviews, GettingOut Visits or ICS Mobile?

GettingOut Visits is rated higher. GettingOut Visits averages 2.2 out of 5 from 13 ratings, while ICS Mobile averages 1.4 from 1.2K ratings.

### Do GettingOut Visits or ICS Mobile have ads?

Neither GettingOut Visits nor ICS Mobile shows ads.

### Which is updated more often, GettingOut Visits or ICS Mobile?

GettingOut Visits ships an update every 4 months, and ICS Mobile every 3 weeks. Most recently, GettingOut Visits was updated on September 25, 2026 and ICS Mobile on September 23, 2026.

### Which is more popular, GettingOut Visits or ICS Mobile?

GettingOut Visits currently peaks at #50 in the App Store charts, and ICS Mobile at #153. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*