# GettingOut Visits vs Pay Tel

The clearest difference is rating: GettingOut Visits at 2.2 against Pay Tel's 1.7. GettingOut Visits also leads on chart position (#39 vs #205). Pay Tel's advantage is monetization model (free vs free with in-app purchases) and ratings volume (140 vs 13). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

GettingOut Visits holds the better App Store score, 2.2 against 1.7. That said, the two scores are not equally well evidenced: Pay Tel has 140 ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 3% of GettingOut Visits's written reviews are positive against 6% of Pay Tel's, so the app with the better star average is not the one people write more warmly about.

GettingOut Visits ships an update every 4 months, Pay Tel every 2 months. The most recent releases landed on October 21, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | GettingOut Visits | Pay Tel |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (13 ratings)](https://appshunter.io/ios/app/gettingout-visits/id1342522622/reviews)** | [1.7 (140 ratings)](https://appshunter.io/ios/app/pay-tel/id1593243820/reviews) |
| Number of ratings | 13 | **140** |
| Positive reviews | 2.9% of reviews | **6.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#39** | #205 |
| Size | 8 MB | 34 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Telmate, LLC](https://appshunter.io/developer/907226426) | [Pay Tel Communications](https://appshunter.io/developer/1593243822) |

## What reviewers say

### GettingOut Visits

[App page](https://appshunter.io/ios/app/gettingout-visits/id1342522622)

**Currently charting:** #39 Top Free · Social Networking (US App Store)

Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.

**Highlights:** Remote video calls, On-demand visits (Visit Now), Pay per minute, No scheduling required, Flexible visitation times, No upfront costs

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient to talk to loved ones
- 🚀 Better connection and quality on app vs. website

**What reviewers complain about**

- 🐛 Frequent disconnections and freezing during calls
- 🔇 No sound notifications for incoming calls
- 💰 Expensive and charges for every little thing
- 🤖 Poor customer service and lack of support

**Reported bugs**

- App crashes and logs users out frequently
- Issues with depositing money and accessing accounts
- Compatibility problems with certain devices and browsers
- Scheduled visits not working as expected

**Requested features**

- Add sound notifications for incoming calls
- Improve video/audio quality and reliability
- Allow scheduling of video visits directly in the app
- Combine messaging, video, and deposit features into one app


### Pay Tel

[App page](https://appshunter.io/ios/app/pay-tel/id1593243820)

**Currently charting:** #205 Top Free · Social Networking (US App Store)

Stay connected with loved ones. Receive instant alerts for messages and notifications. Easily view your balance and add funds, or send photos to inmates in eligible correctional facilities.

**Highlights:** Instant message alerts, Unread message count, Current balance visibility, Add funds link, Send photos to inmates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 📱 Enables communication with incarcerated loved ones
- 📹 Video calling functionality available
- 💬 Messaging feature when working properly
- ✅ App works smoothly after recent updates (per some users)
- 🎯 Easy to add funds/make payments

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ❌ Messages fail to send or display
- 🔌 Constant login errors and authentication failures
- ⏱️ Extremely slow loading times
- 🔄 App randomly logs users out mid-session

**Reported bugs**

- App crashes on launch or during use
- Login authentication errors persist across sessions
- Messages fail to send despite payment being deducted
- Messages don't appear in inbox despite being sent
- App logs out randomly while actively in use

**Requested features**

- Improved app stability and performance optimization
- Better customer service responsiveness (live chat, phone support)
- Reduced pricing for calls and messages
- Same-day video visit scheduling
- Better message persistence (don't delete on app exit)


## Frequently asked questions

### Is GettingOut Visits free?

GettingOut Visits is free to download, with no in-app purchases.

### Is Pay Tel free?

Pay Tel is free to download, with no in-app purchases.

### Which has better reviews, GettingOut Visits or Pay Tel?

GettingOut Visits is rated higher. GettingOut Visits averages 2.2 out of 5 from 13 ratings, while Pay Tel averages 1.7 from 140 ratings.

### Do GettingOut Visits or Pay Tel have ads?

Neither GettingOut Visits nor Pay Tel shows ads.

### Which is updated more often, GettingOut Visits or Pay Tel?

GettingOut Visits ships an update every 4 months, and Pay Tel every 2 months. Most recently, GettingOut Visits was updated on October 21, 2026 and Pay Tel on October 17, 2026.

### Which is more popular, GettingOut Visits or Pay Tel?

GettingOut Visits currently peaks at #39 in the App Store charts, and Pay Tel at #205. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*