# THESIS ECM vs Usedesk

The clearest difference is update cadence: Usedesk at every 2 months against THESIS ECM's every 4 months. Usedesk also leads on iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

THESIS ECM ships an update every 4 months, Usedesk every 2 months. The most recent releases landed on October 29, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | THESIS ECM | Usedesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[3.4 (5 ratings)](https://appshunter.io/ios/app/usedesk/id1466364204/reviews)** |
| Number of ratings | — | **5** |
| Positive reviews | — | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | — | Free |
| Size | 71 MB | 94 MB |
| Requires iOS | 15.1 | **12.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Haulmont Development OOO](https://appshunter.io/developer/1033811743) | [BLIZHE K DELU, OOO](https://appshunter.io/developer/1466364203) |

## What reviewers say

### THESIS ECM

[App page](https://appshunter.io/ios/app/thesis-ecm/id1343191505)

**In-app purchases:** none


### Usedesk

[App page](https://appshunter.io/ios/app/usedesk/id1466364204)

This customer support app allows managers and agents to handle client inquiries from any location. It provides tools to respond across various communication channels, filter and track important tickets, and view client communication history.

**Highlights:** Respond to clients across multiple channels, Track tickets with filters, View client communication history, Handle inquiries on the go

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is THESIS ECM free?

THESIS ECM is free to download, with no in-app purchases.

### Is Usedesk free?

Usedesk is free to download, with no in-app purchases.

### Do THESIS ECM or Usedesk have ads?

Neither THESIS ECM nor Usedesk shows ads.

### Which is updated more often, THESIS ECM or Usedesk?

THESIS ECM ships an update every 4 months, and Usedesk every 2 months. Most recently, THESIS ECM was updated on October 29, 2026 and Usedesk on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*