# Waymo vs Zoox

The clearest difference is monetization model: Waymo at free with in-app purchases against Zoox's paid. Waymo also leads on ratings volume (247K vs 27K) and chart position (#13 vs #68). Zoox's advantage is review sentiment (93% vs 83%). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 5.0 for Waymo against 5.0 for Zoox. That said, the two scores are not equally well evidenced: Waymo has 247K ratings behind it against 27K, so its average is the more settled of the two. Written reviews are what separate them: 83% of Waymo's written reviews are positive against 93% of Zoox's.

Both ship on a similar rhythm, roughly fortnightly. Both last shipped on September 25, 2026.

## The numbers

| Metric | Waymo | Zoox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (247K ratings)](https://appshunter.io/ios/app/waymo/id1343524838/reviews) | [5.0 (27K ratings)](https://appshunter.io/ios/app/zoox/id1588801295/reviews) |
| Number of ratings | **247K** | 27K |
| Positive reviews | 82.9% of reviews | **93.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | Fortnightly |
| Monetization | **Free with in-app purchases** | Paid |
| Best chart rank | **#13** | #68 |
| Size | 175 MB | 149 MB |
| Requires iOS | 18.0 | **17.0** |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Waymo LLC](https://appshunter.io/developer/1343524837) | [Zoox Inc.](https://appshunter.io/developer/1517451909) |

## What reviewers say

### Waymo

[App page](https://appshunter.io/ios/app/waymo/id1343524838)

**Currently charting:** #13 Top Free · Travel, #191 Top Free (US App Store)

Request autonomous rides in select territories with a fully electric fleet. Customize your journey with temperature and music controls, and enjoy a safe, reliable, and eco-friendly transportation experience.

**Highlights:** Request autonomous rides, Ride scheduling, Customize ride temperature and music, Easy door unlock via Bluetooth, Share trip status, Multi-stop trips, All-electric fleet

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth, safe, and efficient rides
- 👍 Easy to use app
- 🚗 Comfortable and clean vehicles
- 💰 Affordable pricing
- 🎶 Music control in the car

**What reviewers complain about**

- 🚧 Limited service area
- 🕰️ Longer wait times compared to other ride-sharing
- 🚶‍♀️ Inconvenient pickup/drop-off locations
- 🤖 Concerns about self-driving reliability
- 📞 Poor customer service

**Reported bugs**

- App login issues
- Unreliable ride booking and cancellation
- Unexpected route changes during rides

**Requested features**

- Expand service area to more cities
- Improve pickup/drop-off locations
- Add Bluetooth connectivity for personal music
- Provide option to contact support during rides


### Zoox

[App page](https://appshunter.io/ios/app/zoox/id1588801295)

**Currently charting:** #68 Top Free · Travel (US App Store)

Experience the future of transportation with a fully autonomous, all-electric ride-hailing service. Hail a ride, enjoy a comfortable, purpose-built vehicle with customizable in-seat controls, and track your journey with ease. Designed for your comfort and freedom, it offers a new way to travel.

**Highlights:** Fully autonomous ride-hailing, All-electric vehicle, Purpose-built robotaxi, Customizable in-seat controls, Real-time journey tracking, Wireless device charging, Live support

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth ride experience
- 👍 Beautifully designed app
- 🚘 Exciting new transportation option

**What reviewers complain about**

- 🐛 Unreliable service and functionality issues
- 📍 Limited service area and availability

**Reported bugs**

- Unable to hail a ride within the serviced zone
- App crashes and fails to complete basic searches

**Requested features**

- Expand service to more areas
- Improve reliability and consistency


## Frequently asked questions

### Is Waymo free?

Waymo is free to download, with no in-app purchases.

### Is Zoox free?

Zoox is free to download, with no in-app purchases.

### Which has better reviews, Waymo or Zoox?

Waymo and Zoox are both rated 5.0 out of 5 on the App Store, from 247K and 27K ratings respectively.

### Do Waymo or Zoox have ads?

Neither Waymo nor Zoox shows ads.

### Which is updated more often, Waymo or Zoox?

Waymo ships an update fortnightly, and Zoox fortnightly. Most recently, Waymo was updated on September 25, 2026 and Zoox on September 25, 2026.

### Which is more popular, Waymo or Zoox?

Waymo currently peaks at #13 in the App Store charts, and Zoox at #68. Chart position reflects recent download velocity rather than total install base.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*