# StartCARE vs Windsor 311

StartCARE and Windsor 311 both sit at 5.0 stars, but that hides the real split: 100% of StartCARE's written reviews are positive against 0% of Windsor 311's. StartCARE also leads on update cadence (every 2 months vs every 12 months) and iOS requirement (15.0 vs 26.0). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 5.0 for StartCARE against 5.0 for Windsor 311. Both are backed by a comparable volume of ratings — 1 and 1 respectively. Written reviews are what separate them: 100% of StartCARE's written reviews are positive against 0% of Windsor 311's.

StartCARE ships an update every 2 months, Windsor 311 every 12 months. The most recent releases landed on July 7, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | StartCARE | Windsor 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (1 ratings)](https://appshunter.io/ios/app/startcare/id1343829524/reviews) | [5.0 (1 ratings)](https://appshunter.io/ios/app/windsor-311/id1435558712/reviews) |
| Number of ratings | 1 | 1 |
| Positive reviews | **100.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 12 months |
| Monetization | Free | Free |
| Size | 39 MB | 12 MB |
| Requires iOS | **15.0** | 26.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [multiboard communications inc](https://appshunter.io/developer/1488781572) | [Corporation of the City of Windsor](https://appshunter.io/developer/1435558711) |

## What reviewers say

### StartCARE

[App page](https://appshunter.io/ios/app/startcare/id1343829524)

This app performs network tests and diagnostics to help support agents resolve internet issues quickly. It allows users to share test results and, with permission, enables agents to remotely connect to modems for troubleshooting and settings adjustments.

**Highlights:** Network tests and diagnostics, Share test results with support, Remote modem connection, Troubleshoot and fix settings, Quick issue resolution

**In-app purchases:** none


### Windsor 311

[App page](https://appshunter.io/ios/app/windsor-311/id1435558712)

Easily connect with city services through your mobile device. Report issues or ask questions with the ability to attach photos and pinpoint your location using GPS.

**Highlights:** Report issues, Ask questions, Attach photos, Use GPS for location, Contact city services

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is StartCARE free?

StartCARE is free to download, with no in-app purchases.

### Is Windsor 311 free?

Windsor 311 is free to download, with no in-app purchases.

### Which has better reviews, StartCARE or Windsor 311?

StartCARE and Windsor 311 are both rated 5.0 out of 5 on the App Store, from 1 and 1 ratings respectively.

### Do StartCARE or Windsor 311 have ads?

Neither StartCARE nor Windsor 311 shows ads.

### Which is updated more often, StartCARE or Windsor 311?

StartCARE ships an update every 2 months, and Windsor 311 every 12 months. Most recently, StartCARE was updated on July 7, 2026 and Windsor 311 on September 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*