# LaunchPoint MobileForce vs SolarWinds Service Desk

The clearest difference is review sentiment: SolarWinds Service Desk at 56% against LaunchPoint MobileForce's 0%. SolarWinds Service Desk also leads on rating (4.6 vs 3.0) and update cadence (every 2 months vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SolarWinds Service Desk holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: SolarWinds Service Desk has 321 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 0% of LaunchPoint MobileForce's written reviews are positive against 56% of SolarWinds Service Desk's.

LaunchPoint MobileForce ships an update every 7 months, SolarWinds Service Desk every 2 months. The most recent releases landed on October 24, 2026 and October 23, 2026 respectively.

## The numbers

| Metric | LaunchPoint MobileForce | SolarWinds Service Desk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (8 ratings)](https://appshunter.io/ios/app/launchpoint-mobileforce/id1346821387/reviews) | **[4.6 (321 ratings)](https://appshunter.io/ios/app/solarwinds-service-desk/id1451698030/reviews)** |
| Number of ratings | 8 | **321** |
| Positive reviews | 0.0% of reviews | **55.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 26 MB | 38 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ELM FieldSight](https://appshunter.io/developer/1326926060) | [SolarWinds Worldwide, LLC](https://appshunter.io/developer/642971872) |

## What reviewers say

### LaunchPoint MobileForce

[App page](https://appshunter.io/ios/app/launchpoint-mobileforce/id1346821387)

This job management system helps field service professionals streamline operations. It allows for on-site job creation, billing, and documentation with photos and signatures. Features include intelligent routing, timesheet management, and integration with QuickBooks.

**Highlights:** On-site job creation and billing, Document work with photos and signatures, Intelligent routing and navigation, Employee timesheet management, QuickBooks Online integration, Customizable forms

**Features:** macOS Compatibility

**In-app purchases:** none


### SolarWinds Service Desk

[App page](https://appshunter.io/ios/app/solarwinds-service-desk/id1451698030)

Access essential IT service desk functions on the go. Technicians can manage incidents and provide support remotely, while employees can submit tickets, request services, and track their requests.

**Highlights:** Real-time notifications for technicians, Ticket tracking and assignment, Remote incident resolution, Service request submission, Self-service article access, Request status checking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to manage on the go
- 🚀 Quick and handy for IT tickets
- 👍 User interface easy to use
- 🚀 Runs super smooth
- 👍 Works well and listens to feedback

**What reviewers complain about**

- 🐛 Blank white screen on open
- 🐛 App crashes/closes automatically
- 🐛 Notifications delayed
- 🐛 Attachment issues
- 🐛 Search is unreliable

**Reported bugs**

- Unable to get out of attachments without closing app
- Blank white screen on opening app
- App closes automatically after updating incident
- Notifications are delayed
- Incident searching is unreliable

**Requested features**

- Dark mode option
- Read-only dashboard
- Open links to incidents in app
- View 'Problems' section
- Add tasks to incidents


## Frequently asked questions

### Is LaunchPoint MobileForce free?

LaunchPoint MobileForce is free to download, with no in-app purchases.

### Is SolarWinds Service Desk free?

SolarWinds Service Desk is free to download, with no in-app purchases.

### Which has better reviews, LaunchPoint MobileForce or SolarWinds Service Desk?

SolarWinds Service Desk is rated higher. LaunchPoint MobileForce averages 3.0 out of 5 from 8 ratings, while SolarWinds Service Desk averages 4.6 from 321 ratings.

### Do LaunchPoint MobileForce or SolarWinds Service Desk have ads?

Neither LaunchPoint MobileForce nor SolarWinds Service Desk shows ads.

### Which is updated more often, LaunchPoint MobileForce or SolarWinds Service Desk?

LaunchPoint MobileForce ships an update every 7 months, and SolarWinds Service Desk every 2 months. Most recently, LaunchPoint MobileForce was updated on October 24, 2026 and SolarWinds Service Desk on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*