# PENNYMAC MOBILE vs Newrez

PENNYMAC MOBILE and Newrez both sit at 4.8 stars, but that hides the real split: 50% of PENNYMAC MOBILE's written reviews are positive against 25% of Newrez's. PENNYMAC MOBILE also leads on update cadence (fortnightly vs monthly) and ratings volume (173K vs 40K). Newrez's advantage is device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for PENNYMAC MOBILE against 4.8 for Newrez. Both are backed by a comparable volume of ratings — 173K and 40K respectively. Written reviews are what separate them: 50% of PENNYMAC MOBILE's written reviews are positive against 25% of Newrez's.

PENNYMAC MOBILE ships an update fortnightly, Newrez monthly. Both last shipped on November 9, 2026.

## The numbers

| Metric | PENNYMAC MOBILE | Newrez |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (173K ratings)](https://appshunter.io/ios/app/pennymac-mobile/id1349950272/reviews) | **[4.8 (40K ratings)](https://appshunter.io/ios/app/newrez/id1435999022/reviews)** |
| Number of ratings | **173K** | 40K |
| Positive reviews | **50.4% of reviews** | 25.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Monthly |
| Monetization | Free | Free |
| Size | 66 MB | 73 MB |
| Requires iOS | 16.6 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [PennyMac Loan Services, LLC](https://appshunter.io/developer/789969762) | [Newrez LLC](https://appshunter.io/developer/1435999021) |

## What reviewers say

### PENNYMAC MOBILE

[App page](https://appshunter.io/ios/app/pennymac-mobile/id1349950272)

Manage your home loan conveniently with 24/7 access to your account. Track payments, make one-time or recurring payments, download statements, and manage escrow details. Secure login and payment reminders are also available.

**Highlights:** Check loan balance, Track loan payments, Set up automatic payments, Download statements, Manage escrow, Payment reminders, Fingerprint authentication

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 User-friendly interface
- 💰 Convenient payment options
- 📱 Helpful mobile app
- 🔒 Secure login options

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 🔑 Login issues
- 🕰️ Slow loading times
- 🤖 Unhelpful automated systems

**Reported bugs**

- App crashing when switching between loans
- Biometric login not working
- Pending payments not showing up correctly
- Issues with document viewing and downloading

**Requested features**

- Biometric login options
- Improved payment tracking and history
- Ability to set up automatic payments
- Better integration between app and website
- More detailed payment breakdowns


### Newrez

[App page](https://appshunter.io/ios/app/newrez/id1435999022)

Manage your mortgage loan conveniently from your mobile device. Easily view loan details, make payments, access important documents, and track your loan status securely.

**Highlights:** View loan balance and payment details, Make one-time or scheduled payments, Edit autopay settings, View escrow breakdown, Download tax documents (1098 form), Access loan statements and documents, Track loan status

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to navigate
- 👍 User-friendly layout
- 🚀 Quick and effective payments

**What reviewers complain about**

- 🐛 Buggy login process
- 🔒 Lack of security features (no Face ID/Touch ID)
- 🔍 Inconsistent user experience
- 🤔 Difficult to reach customer service
- 🤔 Unreliable app functionality

**Reported bugs**

- Login credentials not saved
- Inability to find/access loan information
- Frequent app crashes and errors
- Incorrect payment processing

**Requested features**

- Add Face ID/Touch ID login option
- Improve customer service responsiveness
- Ensure consistent user experience across platforms
- Enhance security measures


## Frequently asked questions

### Is PENNYMAC MOBILE free?

PENNYMAC MOBILE is free to download, with no in-app purchases.

### Is Newrez free?

Newrez is free to download, with no in-app purchases.

### Which has better reviews, PENNYMAC MOBILE or Newrez?

Newrez is rated higher. PENNYMAC MOBILE averages 4.8 out of 5 from 173K ratings, while Newrez averages 4.8 from 40K ratings.

### Do PENNYMAC MOBILE or Newrez have ads?

Neither PENNYMAC MOBILE nor Newrez shows ads.

### Which is updated more often, PENNYMAC MOBILE or Newrez?

PENNYMAC MOBILE ships an update fortnightly, and Newrez monthly. Most recently, PENNYMAC MOBILE was updated on November 9, 2026 and Newrez on November 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*