# PENNYMAC MOBILE vs Arbor Financial Group

PENNYMAC MOBILE and Arbor Financial Group both sit at 4.8 stars, but that hides the real split: 100% of Arbor Financial Group's written reviews are positive against 50% of PENNYMAC MOBILE's. Arbor Financial Group also leads on iOS requirement (10.0 vs 16.6). PENNYMAC MOBILE's advantage is ratings volume (173K vs 26). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for PENNYMAC MOBILE against 5.0 for Arbor Financial Group. That said, the two scores are not equally well evidenced: PENNYMAC MOBILE has 173K ratings behind it against 26, so its average is the more settled of the two. Written reviews are what separate them: 50% of PENNYMAC MOBILE's written reviews are positive against 100% of Arbor Financial Group's.

PENNYMAC MOBILE ships an update fortnightly, Arbor Financial Group every 2 weeks. The most recent releases landed on November 13, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | PENNYMAC MOBILE | Arbor Financial Group |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (173K ratings)](https://appshunter.io/ios/app/pennymac-mobile/id1349950272/reviews) | **[5.0 (26 ratings)](https://appshunter.io/ios/app/arbor-financial-group/id1492333513/reviews)** |
| Number of ratings | **173K** | 26 |
| Positive reviews | 50.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 66 MB | 28 MB |
| Requires iOS | 16.6 | **10.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [PennyMac Loan Services, LLC](https://appshunter.io/developer/789969762) | [THE TURNKEY FOUNDATION INC](https://appshunter.io/developer/1492333512) |

## What reviewers say

### PENNYMAC MOBILE

[App page](https://appshunter.io/ios/app/pennymac-mobile/id1349950272)

Manage your home loan conveniently with 24/7 access to your account. Track payments, make one-time or recurring payments, download statements, and manage escrow details. Secure login and payment reminders are also available.

**Highlights:** Check loan balance, Track loan payments, Set up automatic payments, Download statements, Manage escrow, Payment reminders, Fingerprint authentication

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 User-friendly interface
- 💰 Convenient payment options
- 📱 Helpful mobile app
- 🔒 Secure login options

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 🔑 Login issues
- 🕰️ Slow loading times
- 🤖 Unhelpful automated systems

**Reported bugs**

- App crashing when switching between loans
- Biometric login not working
- Pending payments not showing up correctly
- Issues with document viewing and downloading

**Requested features**

- Biometric login options
- Improved payment tracking and history
- Ability to set up automatic payments
- Better integration between app and website
- More detailed payment breakdowns


### Arbor Financial Group

[App page](https://appshunter.io/ios/app/arbor-financial-group/id1492333513)

Track your loan progress, receive real-time updates, and submit necessary conditions directly from your mobile device. Stay informed about important dates and communicate seamlessly with your loan team from origination to closing.

**Highlights:** Loan tracking, Real-time updates, Condition submission, Loan information verification, Push notification reminders, In-app chat

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is PENNYMAC MOBILE free?

PENNYMAC MOBILE is free to download, with no in-app purchases.

### Is Arbor Financial Group free?

Arbor Financial Group is free to download, with no in-app purchases.

### Which has better reviews, PENNYMAC MOBILE or Arbor Financial Group?

Arbor Financial Group is rated higher. PENNYMAC MOBILE averages 4.8 out of 5 from 173K ratings, while Arbor Financial Group averages 5.0 from 26 ratings.

### Do PENNYMAC MOBILE or Arbor Financial Group have ads?

Neither PENNYMAC MOBILE nor Arbor Financial Group shows ads.

### Which is updated more often, PENNYMAC MOBILE or Arbor Financial Group?

PENNYMAC MOBILE ships an update fortnightly, and Arbor Financial Group every 2 weeks. Most recently, PENNYMAC MOBILE was updated on November 13, 2026 and Arbor Financial Group on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*