# F5 Access vs ServiceNow Agent

The clearest difference is rating: ServiceNow Agent at 2.1 against F5 Access's 1.6. ServiceNow Agent also leads on update cadence (every 3 weeks vs every 5 months). F5 Access's advantage is review sentiment (11% vs 0%) and iOS requirement (13.0 vs 18.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceNow Agent holds the better App Store score, 2.1 against 1.6. Both are backed by a comparable volume of ratings — 15 and 10 respectively. Written reviews complicate that: 11% of F5 Access's written reviews are positive against 0% of ServiceNow Agent's, so the app with the better star average is not the one people write more warmly about.

F5 Access ships an update every 5 months, ServiceNow Agent every 3 weeks. Both last shipped on October 26, 2026.

## The numbers

| Metric | F5 Access | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (15 ratings)](https://appshunter.io/ios/app/f5-access/id1354638393/reviews) | **[2.1 (10 ratings)](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149/reviews)** |
| Number of ratings | **15** | 10 |
| Positive reviews | **10.9% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 12 MB | 154 MB |
| Requires iOS | **13.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [F5 Networks, Inc.](https://appshunter.io/developer/399900372) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### F5 Access

[App page](https://appshunter.io/ios/app/f5-access/id1354638393)

This application provides secure and accelerated mobile access to enterprise networks and applications. It utilizes advanced VPN technologies to ensure data protection and seamless connectivity for users on the go.

**Highlights:** Secure mobile access with BIG-IP APM, Automatic network roaming, Full Layer 3 network access, iOS per-app VPN support, Multi-factor authentication, Biometric and device authentication, Managed configuration mode

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149)

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.

**Highlights:** Manage team work assignments, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**In-app purchases:** none


## Frequently asked questions

### Is F5 Access free?

F5 Access is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Which has better reviews, F5 Access or ServiceNow Agent?

ServiceNow Agent is rated higher. F5 Access averages 1.6 out of 5 from 15 ratings, while ServiceNow Agent averages 2.1 from 10 ratings.

### Do F5 Access or ServiceNow Agent have ads?

Neither F5 Access nor ServiceNow Agent shows ads.

### Which is updated more often, F5 Access or ServiceNow Agent?

F5 Access ships an update every 5 months, and ServiceNow Agent every 3 weeks. Most recently, F5 Access was updated on October 26, 2026 and ServiceNow Agent on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*