# UTS vs Kwik Customer

The clearest difference is ratings volume: UTS at 1.7K against Kwik Customer's 1. UTS also leads on iOS requirement (12.0 vs 16.6). Kwik Customer's advantage is rating (5.0 vs 4.7). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kwik Customer holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: UTS has 1.7K ratings behind it against 1, so its average is the more settled of the two.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 29, 2026 and June 11, 2026 respectively.

## The numbers

| Metric | UTS | Kwik Customer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (1.7K ratings)](https://appshunter.io/ios/app/uts/id1357055366/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/kwik-customer/id6739726147/reviews)** |
| Number of ratings | **1.7K** | 1 |
| Positive reviews | 49.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Free | Free |
| Size | 60 MB | 83 MB |
| Requires iOS | **12.0** | 16.6 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [Centre for Railway Information Systems](https://appshunter.io/developer/1033073795) | [Futuristic Tech Solutions Limited](https://appshunter.io/developer/1786731329) |

## What reviewers say

### UTS

[App page](https://appshunter.io/ios/app/uts/id1357055366)

Book unreserved train tickets for Indian Railways directly from your smartphone. Features include ticket booking and cancellation, profile management, and saving frequent routes. Choose between paper or paperless ticketing options.

**Highlights:** Book unreserved tickets, Cancel tickets, Manage user profile, Save frequent travel routes, Paper ticket option, Paperless ticket option

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast ticket booking experience
- 👍 Convenient and time-saving
- 🚀 Smooth new user onboarding

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Confusing and not user-friendly
- 🔍 Unreliable GPS location detection
- 💰 Issues with payments and refunds
- 🔍 Difficult multi-segment journey booking

**Reported bugs**

- Inability to change class or payment mode
- Tickets not getting generated after payment
- Stations not showing up in search
- Frequent logout issues
- Inconsistent behavior across different devices

**Requested features**

- Download or email ticket option
- Offline ticket access
- Ability to book tickets from within the station
- Seamless multi-segment journey booking
- Improved announcement and service updates


### Kwik Customer

[App page](https://appshunter.io/ios/app/kwik-customer/id6739726147)

This app provides a fast and reliable delivery service for parcels, documents, and everyday essentials. It aims to make the delivery experience seamless and stress-free, ensuring items are picked up and delivered with speed and care.

**Highlights:** Seamless delivery experience, Reliable parcel pickup, Speedy delivery, Careful handling of items, Affordable service

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is UTS free?

UTS is free to download, with no in-app purchases.

### Is Kwik Customer free?

Kwik Customer is free to download, with no in-app purchases.

### Which has better reviews, UTS or Kwik Customer?

Kwik Customer is rated higher. UTS averages 4.7 out of 5 from 1.7K ratings, while Kwik Customer averages 5.0 from 1 ratings.

### Do UTS or Kwik Customer have ads?

Neither UTS nor Kwik Customer shows ads.

### Which is updated more often, UTS or Kwik Customer?

UTS ships an update every 3 weeks, and Kwik Customer every 3 weeks. Most recently, UTS was updated on September 29, 2026 and Kwik Customer on June 11, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*