# Laundry Connect Pay vs Worcester 311

Laundry Connect Pay and Worcester 311 both sit at 4.6 stars, but that hides the real split: 73% of Laundry Connect Pay's written reviews are positive against 0% of Worcester 311's. Laundry Connect Pay also leads on ratings volume (6.3K vs 140) and iOS requirement (10.0 vs 18.0). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Laundry Connect Pay against 4.6 for Worcester 311. That said, the two scores are not equally well evidenced: Laundry Connect Pay has 6.3K ratings behind it against 140, so its average is the more settled of the two. Written reviews are what separate them: 73% of Laundry Connect Pay's written reviews are positive against 0% of Worcester 311's.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 22, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Laundry Connect Pay | Worcester 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (6.3K ratings)](https://appshunter.io/ios/app/laundry-connect-pay/id1362358064/reviews) | **[4.6 (140 ratings)](https://appshunter.io/ios/app/worcester-311/id1643731248/reviews)** |
| Number of ratings | **6.3K** | 140 |
| Positive reviews | **72.5% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 38 MB | 145 MB |
| Requires iOS | **10.0** | 18.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Automatic Laundry Services Co., Inc.](https://appshunter.io/developer/1251046567) | [City of Worcester, Massachusetts](https://appshunter.io/developer/622507792) |

## What reviewers say

### Laundry Connect Pay

[App page](https://appshunter.io/ios/app/laundry-connect-pay/id1362358064)

Operate your community or campus laundry machines using your smartphone. Start washers and dryers, track laundry history, receive notifications when cycles are complete, and access helpful guides. This app eliminates the need for quarters and physical laundry cards, making laundry day more convenient.

**Highlights:** Start washers and dryers remotely, Track laundry history, Receive cycle completion notifications, Access laundry tutorials and stain guides, Request service, Get instant refunds

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient app for laundry payments
- 🚀 Easy to use and load money
- 📢 Provides notifications when laundry is done
- 💻 Allows checking machine status from phone
- 🔓 No need for physical cards or quarters

**What reviewers complain about**

- 🐛 App connectivity issues and glitches
- ⏱️ Inaccurate cycle time estimates
- 💰 Overcharging for laundry services
- 🤔 Lack of features like remote machine control

**Reported bugs**

- Login issues and inability to recover account
- Inconsistent sync between app and machines
- Inability to get refunds for failed cycles

**Requested features**

- Allow multiple users on the same account
- Add option to enter custom dry time amount
- Provide real-time machine availability status


### Worcester 311

[App page](https://appshunter.io/ios/app/worcester-311/id1643731248)

Report non-emergency issues in Worcester, MA with this free app. Submit requests for street signs, streetlights, and other city concerns with photos and comments. Streamline access to city services and help improve your community.

**Highlights:** Submit non-emergency service requests, Report issues with photos, Add comments to requests, Track issue resolution, Access city services easily

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Laundry Connect Pay free?

Laundry Connect Pay is free to download, with no in-app purchases.

### Is Worcester 311 free?

Worcester 311 is free to download, with no in-app purchases.

### Which has better reviews, Laundry Connect Pay or Worcester 311?

Worcester 311 is rated higher. Laundry Connect Pay averages 4.6 out of 5 from 6.3K ratings, while Worcester 311 averages 4.6 from 140 ratings.

### Do Laundry Connect Pay or Worcester 311 have ads?

Neither Laundry Connect Pay nor Worcester 311 shows ads.

### Which is updated more often, Laundry Connect Pay or Worcester 311?

Laundry Connect Pay ships an update every 3 months, and Worcester 311 every 3 months. Most recently, Laundry Connect Pay was updated on October 22, 2026 and Worcester 311 on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*