# Laundry Connect Pay vs Lowell311

The clearest difference is review sentiment: Laundry Connect Pay at 73% against Lowell311's 0%. Laundry Connect Pay also leads on rating (4.6 vs 2.0) and ratings volume (6.3K vs 6). Lowell311's advantage is update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Laundry Connect Pay holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: Laundry Connect Pay has 6.3K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 73% of Laundry Connect Pay's written reviews are positive against 0% of Lowell311's.

Laundry Connect Pay ships an update every 3 months, Lowell311 every 4 weeks. The most recent releases landed on September 22, 2026 and September 9, 2026 respectively.

## The numbers

| Metric | Laundry Connect Pay | Lowell311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (6.3K ratings)](https://appshunter.io/ios/app/laundry-connect-pay/id1362358064/reviews)** | [2.0 (6 ratings)](https://appshunter.io/ios/app/lowell311/id6741719022/reviews) |
| Number of ratings | **6.3K** | 6 |
| Positive reviews | **72.5% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 4 weeks** |
| Monetization | Free | Free |
| Size | 38 MB | 31 MB |
| Requires iOS | **10.0** | 16.6 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Automatic Laundry Services Co., Inc.](https://appshunter.io/developer/1251046567) | [City of Lowell](https://appshunter.io/developer/1448279777) |

## What reviewers say

### Laundry Connect Pay

[App page](https://appshunter.io/ios/app/laundry-connect-pay/id1362358064)

Operate your community or campus laundry machines using your smartphone. Start washers and dryers, track laundry history, receive notifications when cycles are complete, and access helpful guides. This app eliminates the need for quarters and physical laundry cards, making laundry day more convenient.

**Highlights:** Start washers and dryers remotely, Track laundry history, Receive cycle completion notifications, Access laundry tutorials and stain guides, Request service, Get instant refunds

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient app for laundry payments
- 🚀 Easy to use and load money
- 📢 Provides notifications when laundry is done
- 💻 Allows checking machine status from phone
- 🔓 No need for physical cards or quarters

**What reviewers complain about**

- 🐛 App connectivity issues and glitches
- ⏱️ Inaccurate cycle time estimates
- 💰 Overcharging for laundry services
- 🤔 Lack of features like remote machine control

**Reported bugs**

- Login issues and inability to recover account
- Inconsistent sync between app and machines
- Inability to get refunds for failed cycles

**Requested features**

- Allow multiple users on the same account
- Add option to enter custom dry time amount
- Provide real-time machine availability status


### Lowell311

[App page](https://appshunter.io/ios/app/lowell311/id6741719022)

Connect with the City of Lowell, MA through its official mobile application. Report city issues, manage bill payments, and receive important news updates conveniently.

**Highlights:** Report city issues, Pay bills, Receive news flashes, Stay updated with city information, Official city app

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Laundry Connect Pay free?

Laundry Connect Pay is free to download, with no in-app purchases.

### Is Lowell311 free?

Lowell311 is free to download, with no in-app purchases.

### Which has better reviews, Laundry Connect Pay or Lowell311?

Laundry Connect Pay is rated higher. Laundry Connect Pay averages 4.6 out of 5 from 6.3K ratings, while Lowell311 averages 2.0 from 6 ratings.

### Do Laundry Connect Pay or Lowell311 have ads?

Neither Laundry Connect Pay nor Lowell311 shows ads.

### Which is updated more often, Laundry Connect Pay or Lowell311?

Laundry Connect Pay ships an update every 3 months, and Lowell311 every 4 weeks. Most recently, Laundry Connect Pay was updated on September 22, 2026 and Lowell311 on September 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*