# OnSite HQ vs Van311

The clearest difference is update cadence: OnSite HQ at fortnightly against Van311's every 7 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OnSite HQ ships an update fortnightly, Van311 every 7 months. The most recent releases landed on October 3, 2026 and October 2, 2026 respectively.

## The numbers

| Metric | OnSite HQ | Van311 |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | — | 9.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 7 months |
| Monetization | — | Free |
| Size | 75 MB | 44 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [BLSM Systems Inc.](https://appshunter.io/developer/1365110678) | [City of Vancouver](https://appshunter.io/developer/1345550017) |

## What reviewers say

### OnSite HQ

[App page](https://appshunter.io/ios/app/onsite-hq/id1365110679)

**Features:** macOS Compatibility

**In-app purchases:** none


### Van311

[App page](https://appshunter.io/ios/app/van311/id1613580011)

Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.

**Highlights:** Request city services, Report maintenance issues, Geo-locate issues, Add photos to reports, Get emergency updates, Access online services

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is OnSite HQ free?

OnSite HQ is free to download, with no in-app purchases.

### Is Van311 free?

Van311 is free to download, with no in-app purchases.

### Do OnSite HQ or Van311 have ads?

Neither OnSite HQ nor Van311 shows ads.

### Which is updated more often, OnSite HQ or Van311?

OnSite HQ ships an update fortnightly, and Van311 every 7 months. Most recently, OnSite HQ was updated on October 3, 2026 and Van311 on October 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*