# Smart Start Client Portal vs Intoxalock

The clearest difference is monetization model: Intoxalock at free against Smart Start Client Portal's free with in-app purchases. Intoxalock also leads on ratings volume (905 vs 114). Smart Start Client Portal's advantage is rating (2.0 vs 1.7) and review sentiment (20% vs 6%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Smart Start Client Portal holds the better App Store score, 2.0 against 1.7. That said, the two scores are not equally well evidenced: Intoxalock has 905 ratings behind it against 114, so its average is the more settled of the two. Written reviews point the same way: 20% of Smart Start Client Portal's written reviews are positive against 6% of Intoxalock's.

Smart Start Client Portal ships an update monthly, Intoxalock every 2 months. Both last shipped on November 6, 2026.

## The numbers

| Metric | Smart Start Client Portal | Intoxalock |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.0 (114 ratings)](https://appshunter.io/ios/app/smart-start-client-portal/id1365215627/reviews)** | [1.7 (905 ratings)](https://appshunter.io/ios/app/intoxalock/id1451778682/reviews) |
| Number of ratings | 114 | **905** |
| Positive reviews | **20.0% of reviews** | 5.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 138 MB | 116 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 17+ | 12+ |
| Developer | [Smart Start, Inc](https://appshunter.io/developer/477200373) | [Consumer Safety Technology, LLC](https://appshunter.io/developer/1451778681) |

## What reviewers say

### Smart Start Client Portal

[App page](https://appshunter.io/ios/app/smart-start-client-portal/id1365215627)

Manage your alcohol monitoring account conveniently from your phone. Make payments, purchase unlock codes, find service centers, and update your profile. New users can enroll and prepare for installation appointments.

**Highlights:** Make payments, Purchase unlock codes, Find service centers, Manage auto payments, Upload documents, Schedule installations, View payment history

**In-app purchases:** none


### Intoxalock

[App page](https://appshunter.io/ios/app/intoxalock/id1451778682)

Manage your ignition interlock device account with ease. Track your status, make payments, schedule calibrations, and access important device information. Stay compliant and connected to your service center.

**Highlights:** Track account status, Pay statements, Schedule calibrations, Contact service center, Manage lease, Request lockout reset

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient app features
- ⏱️ Time-saving features
- 🔒 Responsive customer support

**What reviewers complain about**

- 💰 Excessive hidden fees
- 🔋 Battery draining device
- 🔧 Frequent device malfunctions
- ⏰ Dangerous driving distractions
- 🤖 Poor customer service

**Reported bugs**

- App login issues
- Unreliable device performance
- Inconsistent lockout policies

**Requested features**

- Bluetooth test notifications
- Improved app functionality
- Transparent pricing information


## Frequently asked questions

### Is Smart Start Client Portal free?

Smart Start Client Portal is free to download, with no in-app purchases.

### Is Intoxalock free?

Intoxalock is free to download, with no in-app purchases.

### Which has better reviews, Smart Start Client Portal or Intoxalock?

Smart Start Client Portal is rated higher. Smart Start Client Portal averages 2.0 out of 5 from 114 ratings, while Intoxalock averages 1.7 from 905 ratings.

### Do Smart Start Client Portal or Intoxalock have ads?

Neither Smart Start Client Portal nor Intoxalock shows ads.

### Which is updated more often, Smart Start Client Portal or Intoxalock?

Smart Start Client Portal ships an update monthly, and Intoxalock every 2 months. Most recently, Smart Start Client Portal was updated on November 6, 2026 and Intoxalock on November 6, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*