# My Support App vs IRT Connect

The clearest difference is review sentiment: My Support App at 50% against IRT Connect's 0%. My Support App also leads on iOS requirement (12.0 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Support App ships an update every 4 months, IRT Connect every 3 months. The most recent releases landed on October 10, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | My Support App | IRT Connect |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | **50.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 195 MB | 160 MB |
| Requires iOS | **12.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [hayylo](https://appshunter.io/developer/1258322443) | [CheckedIn Care](https://appshunter.io/developer/1180967996) |

## What reviewers say

### My Support App

[App page](https://appshunter.io/ios/app/my-support-app/id1367120881)

This app allows aged care service customers and their families to manage and share information about their services. Users can reschedule or request new services, provide feedback, and receive reminders about staff visits. It offers a transparent way to stay informed about care arrangements.

**Highlights:** Reschedule or request services, Provide service feedback, Share service dates with family, Receive staff visit reminders, Review and confirm service schedules, Background location for check-ins

**Features:** macOS Compatibility

**In-app purchases:** none


### IRT Connect

[App page](https://appshunter.io/ios/app/irt-connect/id1511142201)

This app facilitates communication and service management for residents and customers of IRT and their families. It offers a personalized experience based on individual service needs with IRT.

**Highlights:** Stay connected with IRT, Manage services, Personalized experience, Family access, Resident portal

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is My Support App free?

My Support App is free to download, with no in-app purchases.

### Is IRT Connect free?

IRT Connect is free to download, with no in-app purchases.

### Do My Support App or IRT Connect have ads?

Neither My Support App nor IRT Connect shows ads.

### Which is updated more often, My Support App or IRT Connect?

My Support App ships an update every 4 months, and IRT Connect every 3 months. Most recently, My Support App was updated on October 10, 2026 and IRT Connect on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*