# My Support App vs PRIME BPM

The clearest difference is update cadence: PRIME BPM at weekly against My Support App's every 4 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Support App ships an update every 4 months, PRIME BPM weekly. The most recent releases landed on October 10, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | My Support App | PRIME BPM |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 50.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Weekly** |
| Monetization | Free | — |
| Size | 195 MB | 13 MB |
| Requires iOS | **12.0** | 12.4 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [hayylo](https://appshunter.io/developer/1258322443) | [primepmg pty ltd](https://appshunter.io/developer/1705342147) |

## What reviewers say

### My Support App

[App page](https://appshunter.io/ios/app/my-support-app/id1367120881)

This app allows aged care service customers and their families to manage and share information about their services. Users can reschedule or request new services, provide feedback, and receive reminders about staff visits. It offers a transparent way to stay informed about care arrangements.

**Highlights:** Reschedule or request services, Provide service feedback, Share service dates with family, Receive staff visit reminders, Review and confirm service schedules, Background location for check-ins

**Features:** macOS Compatibility

**In-app purchases:** none


### PRIME BPM

[App page](https://appshunter.io/ios/app/prime-bpm/id6464009676)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is My Support App free?

My Support App is free to download, with no in-app purchases.

### Is PRIME BPM free?

PRIME BPM is free to download, with no in-app purchases.

### Do My Support App or PRIME BPM have ads?

Neither My Support App nor PRIME BPM shows ads.

### Which is updated more often, My Support App or PRIME BPM?

My Support App ships an update every 4 months, and PRIME BPM weekly. Most recently, My Support App was updated on October 10, 2026 and PRIME BPM on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*