# My NRG vs Reading 311

The clearest difference is rating: My NRG at 3.6 against Reading 311's 1.8. My NRG also leads on review sentiment (25% vs 13%) and ratings volume (46 vs 9). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My NRG holds the better App Store score, 3.6 against 1.8. That said, the two scores are not equally well evidenced: My NRG has 46 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 25% of My NRG's written reviews are positive against 13% of Reading 311's.

My NRG ships an update every 2 months, Reading 311 every 3 months. The most recent releases landed on September 11, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | My NRG | Reading 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.6 (46 ratings)](https://appshunter.io/ios/app/my-nrg/id1368055499/reviews)** | [1.8 (9 ratings)](https://appshunter.io/ios/app/reading-311/id6502635892/reviews) |
| Number of ratings | **46** | 9 |
| Positive reviews | **25.0% of reviews** | 12.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 169 MB | 43 MB |
| Requires iOS | **14.1** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [NRG Energy, Inc.](https://appshunter.io/developer/576806822) | [City of Reading, Pennsylvania](https://appshunter.io/developer/1746274628) |

## What reviewers say

### My NRG

[App page](https://appshunter.io/ios/app/my-nrg/id1368055499)

Manage your electricity and natural gas accounts, track energy usage, and access monthly rewards. Connect smart home devices and find exclusive offers. Built for Northeast customers.

**Highlights:** Manage multiple energy accounts, Monitor energy usage, Access monthly rewards, Connect smart home devices, Exclusive savings offers, Customer support access

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Reading 311

[App page](https://appshunter.io/ios/app/reading-311/id6502635892)

This application provides direct access to city services for residents and visitors. Report issues, ask questions, and receive important updates and announcements regarding city services and events.

**Highlights:** Report city issues (trash, potholes, permits), Direct connection to city staff, Receive notifications and announcements, Request status updates, Ask city-related questions

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is My NRG free?

My NRG is free to download, with no in-app purchases.

### Is Reading 311 free?

Reading 311 is free to download, with no in-app purchases.

### Which has better reviews, My NRG or Reading 311?

My NRG is rated higher. My NRG averages 3.6 out of 5 from 46 ratings, while Reading 311 averages 1.8 from 9 ratings.

### Do My NRG or Reading 311 have ads?

Neither My NRG nor Reading 311 shows ads.

### Which is updated more often, My NRG or Reading 311?

My NRG ships an update every 2 months, and Reading 311 every 3 months. Most recently, My NRG was updated on September 11, 2026 and Reading 311 on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*