# Kommunicate Support Desk vs Heap Chat

The clearest difference is update cadence: Heap Chat at every 6 days against Kommunicate Support Desk's every 2 months. Kommunicate Support Desk's advantage is iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kommunicate Support Desk ships an update every 2 months, Heap Chat every 6 days. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Kommunicate Support Desk | Heap Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.3 (3 ratings)](https://appshunter.io/ios/app/kommunicate-support-desk/id1375967776/reviews)** | — |
| Number of ratings | **3** | — |
| Positive reviews | 80.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 6 days** |
| Monetization | Free | — |
| Size | 32 MB | 6 MB |
| Requires iOS | **13.0** | 17.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [INTENTIVE TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/1620324079) | [Ajay Mann](https://appshunter.io/developer/1670010203) |

## What reviewers say

### Kommunicate Support Desk

[App page](https://appshunter.io/ios/app/kommunicate-support-desk/id1375967776)

Manage customer conversations and chat with clients on the go. This app provides real-time notifications for messages, allows for group chat management, and enables quick replies to common queries. Seamlessly transition from bot to human support.

**Highlights:** Real-time customer message notifications, Chat with customers and website visitors, Manage group conversations, Use quick replies for common queries, Seamless bot to human handoff, Access user information, Share conversations

**Features:** Vision Pro support

**In-app purchases:** none


### Heap Chat

[App page](https://appshunter.io/ios/app/heap-chat-support-dashboard/id6747664061)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Kommunicate Support Desk free?

Kommunicate Support Desk is free to download, with no in-app purchases.

### Is Heap Chat free?

Heap Chat is free to download, with no in-app purchases.

### Do Kommunicate Support Desk or Heap Chat have ads?

Neither Kommunicate Support Desk nor Heap Chat shows ads.

### Which is updated more often, Kommunicate Support Desk or Heap Chat?

Kommunicate Support Desk ships an update every 2 months, and Heap Chat every 6 days. Most recently, Kommunicate Support Desk was updated on October 24, 2026 and Heap Chat on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*