# MSP360 Control vs Atera

The clearest difference is rating: MSP360 Control at 2.8 against Atera's 1.6. MSP360 Control also leads on monetization model (free vs freemium). Atera's advantage is update cadence (every 6 weeks vs every 3 months) and ratings volume (113 vs 12). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MSP360 Control holds the better App Store score, 2.8 against 1.6. That said, the two scores are not equally well evidenced: Atera has 113 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 15% of MSP360 Control's written reviews are positive against 10% of Atera's.

MSP360 Control ships an update every 3 months, Atera every 6 weeks. The most recent releases landed on August 17, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | MSP360 Control | Atera |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.8 (12 ratings)](https://appshunter.io/ios/app/msp360-control/id1382254249/reviews)** | [1.6 (113 ratings)](https://appshunter.io/ios/app/atera/id1478043603/reviews) |
| Number of ratings | 12 | **113** |
| Positive reviews | **15.4% of reviews** | 9.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 6 weeks** |
| Monetization | **Free** | Freemium |
| Size | 41 MB | 71 MB |
| Requires iOS | 17.6 | **15.0** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Trichilia Consultants Limited](https://appshunter.io/developer/1017289190) | [Atera Networks LTD.](https://appshunter.io/developer/1478043602) |

## What reviewers say

### MSP360 Control

[App page](https://appshunter.io/ios/app/msp360-control/id1382254249)

Monitor backup and restore activities for managed machines remotely from your iOS device. Start, stop, and view backup history with native notifications. Generate 2FA codes for enhanced security.

**Highlights:** Monitor backup/restore executions, Track managed machine status, Remotely start/stop plans, View backup history, Receive native iOS notifications, Generate 2FA codes

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases:** none


### Atera

[App page](https://appshunter.io/ios/app/atera/id1478043603)

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

**Highlights:** Alert monitoring, Customer and device access, Remote access, On-site support, Help desk, Remote Monitoring and Management (RMM)

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick remote connection access to devices
- 📱 Helpful for on-the-go support when away from desk
- 🔔 Push notifications for alerts and tickets
- 👁️ Ability to view customer lists and device information
- 🌐 Works well with SSO authentication

**What reviewers complain about**

- 🐛 Persistent login failures and authentication loops
- 🐛 Frequent unexpected logouts
- 🐛 App crashes when accessing tickets or replying
- 🐛 Blank white screens after login
- 📉 Very limited functionality compared to web version

**Reported bugs**

- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets

**Requested features**

- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality


## Frequently asked questions

### Is MSP360 Control free?

MSP360 Control is free to download, with no in-app purchases.

### Is Atera free?

Atera is free to download, with no in-app purchases.

### Which has better reviews, MSP360 Control or Atera?

MSP360 Control is rated higher. MSP360 Control averages 2.8 out of 5 from 12 ratings, while Atera averages 1.6 from 113 ratings.

### Do MSP360 Control or Atera have ads?

Neither MSP360 Control nor Atera shows ads.

### Which is updated more often, MSP360 Control or Atera?

MSP360 Control ships an update every 3 months, and Atera every 6 weeks. Most recently, MSP360 Control was updated on August 17, 2026 and Atera on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*