# My BT App vs SMARTY

The clearest difference is rating: SMARTY at 3.4 against My BT App's 2.2. SMARTY also leads on review sentiment (20% vs 0%) and update cadence (every 2 weeks vs every 5 weeks). My BT App's advantage is monetization model (free vs ad-supported). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SMARTY holds the better App Store score, 3.4 against 2.2. Both are backed by a comparable volume of ratings — 16 and 8 respectively. Written reviews point the same way: 0% of My BT App's written reviews are positive against 20% of SMARTY's.

My BT App ships an update every 5 weeks, SMARTY every 2 weeks. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | My BT App | SMARTY |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (16 ratings)](https://appshunter.io/ios/app/my-bt-app/id1384126688/reviews) | **[3.4 (8 ratings)](https://appshunter.io/ios/app/smarty/id1540812668/reviews)** |
| Number of ratings | **16** | 8 |
| Positive reviews | 0.0% of reviews | **19.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 2 weeks** |
| Monetization | **Free** | Ad-supported |
| Size | 76 MB | 47 MB |
| Requires iOS | 15.5 | **15.1** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Bhutan Telecom Ltd.](https://appshunter.io/developer/1440366154) | [Hutchison 3G UK Ltd](https://appshunter.io/developer/393530269) |

## What reviewers say

### My BT App

[App page](https://appshunter.io/ios/app/my-bt-app/id1384126688)

Manage your telecommunications services conveniently from your mobile device. Perform self-care actions, access wallet services, and manage your subscriptions all in one place.

**Highlights:** Self-care actions, B-wallet services, E-load functionality, Activate/deactivate services, Manage subscriptions

**In-app purchases:** none


### SMARTY

[App page](https://appshunter.io/ios/app/smarty/id1540812668)

Manage your mobile account with ease. Track data usage, renew plans, and purchase add-ons. Access support and refer friends for rewards.

**Highlights:** Check data usage, Renew plan, Purchase add-ons, Access web chat, Refer friends for rewards

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Simple and straightforward app
- 👍 Good prices and value
- 🚀 Flexible and easy to manage
- 👍 Good coverage in most areas
- 🚀 Helpful customer support

**What reviewers complain about**

- 🐛 Constant log-outs and login issues
- 🔍 Poor signal and slow data speeds in some areas
- 🐛 Buggy app with frequent crashes
- 🔍 Unreliable network connectivity
- 🐛 Difficult to get in touch with customer service

**Reported bugs**

- Login page issues after recent app update
- App crashing when trying to make payments
- Account information not displaying correctly

**Requested features**

- Face ID or fingerprint login support
- Data usage tracking widget
- Ability to stay logged in on the app
- Improved network coverage and reliability


## Frequently asked questions

### Is My BT App free?

My BT App is free to download, with no in-app purchases.

### Is SMARTY free?

SMARTY is free to download, with no in-app purchases.

### Which has better reviews, My BT App or SMARTY?

SMARTY is rated higher. My BT App averages 2.2 out of 5 from 16 ratings, while SMARTY averages 3.4 from 8 ratings.

### Do My BT App or SMARTY have ads?

Neither My BT App nor SMARTY shows ads.

### Which is updated more often, My BT App or SMARTY?

My BT App ships an update every 5 weeks, and SMARTY every 2 weeks. Most recently, My BT App was updated on November 2, 2026 and SMARTY on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*