# FirstNet Assist vs IRPG App (2025)

The clearest difference is review sentiment: IRPG App (2025) at 57% against FirstNet Assist's 7%. IRPG App (2025) also leads on rating (4.3 vs 1.6) and update cadence (every 5 weeks vs every 4 months). FirstNet Assist's advantage is in-app purchases (none vs 1) and ratings volume (245 vs 32). On price, ads, monetization model and device support there is nothing between them.

Both are free to download. IRPG App (2025) sells 1 one-off in-app purchase. FirstNet Assist asks for nothing beyond the download.

IRPG App (2025) holds the better App Store score, 4.3 against 1.6. That said, the two scores are not equally well evidenced: FirstNet Assist has 245 ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 7% of FirstNet Assist's written reviews are positive against 57% of IRPG App (2025)'s.

FirstNet Assist ships an update every 4 months, IRPG App (2025) every 5 weeks. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | FirstNet Assist | IRPG App (2025) |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (245 ratings)](https://appshunter.io/ios/app/firstnet-assist/id1387593689/reviews) | **[4.3 (32 ratings)](https://appshunter.io/ios/app/irpg-app-2025/id1562135017/reviews)** |
| Number of ratings | **245** | 32 |
| Positive reviews | 7.4% of reviews | **57.1% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 43 MB | 44 MB |
| Requires iOS | **13.6** | 14.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [AT&T Services, Inc.](https://appshunter.io/developer/290854684) | [Twisted Kelp, LLC](https://appshunter.io/developer/1562135019) |

## What reviewers say

### FirstNet Assist

[App page](https://appshunter.io/ios/app/firstnet-assist/id1387593689)

This app offers support tools for first responders, including access to customer care and device self-diagnostics. It also facilitates requesting device uplifts within a specified radius. A FirstNet portal login is required for access.

**Highlights:** Access to Customer Care, Real-time device self-diagnostics, Request device uplift, Uplift request radius search, FirstNet portal login required

**In-app purchases:** none

**What reviewers like**

- ✅ Improved app performance in recent versions
- 💬 Chat feature now consistently available
- 📱 Easier navigation in newer versions
- 💳 Bill payment functionality working for some users
- 🔐 Biometric login capability (requested feature being implemented)

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ❌ Constant logout issues requiring repeated logins
- 🌐 Redirects to Safari/web browser for most functions
- ⏱️ Extremely slow loading times
- 📄 Unable to view bills or account information

**Reported bugs**

- App crashes on launch, particularly on iPhone 14 Pro with iOS 16.1
- Login continue button not activating, preventing account access
- Constant logout after each use requiring re-authentication
- Biometric login feature not working despite being advertised
- App freezes and times out during login attempts

**Requested features**

- Implement Face ID/biometric authentication for faster login
- Mirror the AT&T app interface and functionality
- Integrate with main AT&T app instead of separate application
- Add native bill payment functionality within the app
- Improve app speed and responsiveness


### IRPG App (2025)

[App page](https://appshunter.io/ios/app/irpg-app-2025/id1562135017)

This digital guide provides offline access to critical incident response information for wildland firefighters. It features full-text search, bookmarking, note-taking, and integrated checklists for radio communication and weather reporting. Optimized for speed and safety on the fireline.

**Highlights:** Full-text search, Bookmark chapters, In-app note-taking, Selectable radio checklists, GPS-enabled weather reporting, Offline capability

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Remove Ads | $1.99 | one-time |


## Frequently asked questions

### Is FirstNet Assist free?

FirstNet Assist is free to download, with no in-app purchases.

### Is IRPG App (2025) free?

IRPG App (2025) is free to download, with in-app purchases available.

### Which has better reviews, FirstNet Assist or IRPG App (2025)?

IRPG App (2025) is rated higher. FirstNet Assist averages 1.6 out of 5 from 245 ratings, while IRPG App (2025) averages 4.3 from 32 ratings.

### Do FirstNet Assist or IRPG App (2025) have ads?

Neither FirstNet Assist nor IRPG App (2025) shows ads.

### Which is updated more often, FirstNet Assist or IRPG App (2025)?

FirstNet Assist ships an update every 4 months, and IRPG App (2025) every 5 weeks. Most recently, FirstNet Assist was updated on November 4, 2026 and IRPG App (2025) on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*