# FirstNet Assist vs ERG for iOS

The clearest difference is review sentiment: ERG for iOS at 100% against FirstNet Assist's 7%. ERG for iOS also leads on rating (4.8 vs 1.6) and chart position (#186 vs unranked). FirstNet Assist's advantage is ratings volume (244 vs 64). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ERG for iOS holds the better App Store score, 4.8 against 1.6. Both are backed by a comparable volume of ratings — 244 and 64 respectively. Written reviews point the same way: 7% of FirstNet Assist's written reviews are positive against 100% of ERG for iOS's.

Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | FirstNet Assist | ERG for iOS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (244 ratings)](https://appshunter.io/ios/app/firstnet-assist/id1387593689/reviews) | **[4.8 (64 ratings)](https://appshunter.io/ios/app/erg-for-ios/id1597142669/reviews)** |
| Number of ratings | **244** | 64 |
| Positive reviews | 7.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | Every 4 months |
| Monetization | Free | Free |
| Best chart rank | — | **#186** |
| Size | 43 MB | 27 MB |
| Requires iOS | 13.6 | **12.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 12+ |
| Developer | [AT&T Services, Inc.](https://appshunter.io/developer/290854684) | [Pipeline and Hazardous Materials Safety Administration](https://appshunter.io/developer/954888820) |

## What reviewers say

### FirstNet Assist

[App page](https://appshunter.io/ios/app/firstnet-assist/id1387593689)

This app offers support tools for first responders, including access to customer care and device self-diagnostics. It also facilitates requesting device uplifts within a specified radius. A FirstNet portal login is required for access.

**Highlights:** Access to Customer Care, Real-time device self-diagnostics, Request device uplift, Uplift request radius search, FirstNet portal login required

**In-app purchases:** none

**What reviewers like**

- ✅ Improved app performance in recent versions
- 💬 Chat feature now consistently available
- 📱 Easier navigation in newer versions
- 💳 Bill payment functionality working for some users
- 🔐 Biometric login capability (requested feature being implemented)

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ❌ Constant logout issues requiring repeated logins
- 🌐 Redirects to Safari/web browser for most functions
- ⏱️ Extremely slow loading times
- 📄 Unable to view bills or account information

**Reported bugs**

- App crashes on launch, particularly on iPhone 14 Pro with iOS 16.1
- Login continue button not activating, preventing account access
- Constant logout after each use requiring re-authentication
- Biometric login feature not working despite being advertised
- App freezes and times out during login attempts

**Requested features**

- Implement Face ID/biometric authentication for faster login
- Mirror the AT&T app interface and functionality
- Integrate with main AT&T app instead of separate application
- Add native bill payment functionality within the app
- Improve app speed and responsiveness


### ERG for iOS

[App page](https://appshunter.io/ios/app/erg-for-ios/id1597142669)

**Currently charting:** #186 Top Free · Reference (US App Store)

This app provides first responders with quick access to critical information for hazardous materials transportation incidents. It features an indexed list of dangerous goods, including ID numbers, hazards, and safety precautions, aiding in effective response.

**Highlights:** Indexed list of dangerous goods, ID number lookup, General hazard information, Recommended safety precautions, Multi-language support (English, French, Spanish)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is FirstNet Assist free?

FirstNet Assist is free to download, with no in-app purchases.

### Is ERG for iOS free?

ERG for iOS is free to download, with no in-app purchases.

### Which has better reviews, FirstNet Assist or ERG for iOS?

ERG for iOS is rated higher. FirstNet Assist averages 1.6 out of 5 from 244 ratings, while ERG for iOS averages 4.8 from 64 ratings.

### Do FirstNet Assist or ERG for iOS have ads?

Neither FirstNet Assist nor ERG for iOS shows ads.

### Which is updated more often, FirstNet Assist or ERG for iOS?

FirstNet Assist ships an update every 4 months, and ERG for iOS every 4 months. Most recently, FirstNet Assist was updated on September 24, 2026 and ERG for iOS on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*