# FirstNet Assist vs CAD

The clearest difference is update cadence: CAD at monthly against FirstNet Assist's every 4 months. FirstNet Assist's advantage is device support (3 vs 1) and iOS requirement (13.6 vs 16.0). On price, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FirstNet Assist ships an update every 4 months, CAD monthly. The most recent releases landed on September 24, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | FirstNet Assist | CAD |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.6 (244 ratings)](https://appshunter.io/ios/app/firstnet-assist/id1387593689/reviews)** | — |
| Number of ratings | **244** | — |
| Positive reviews | 7.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Monthly** |
| Monetization | Free | — |
| Size | 43 MB | 4 MB |
| Requires iOS | **13.6** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 17+ | 4+ |
| Developer | [AT&T Services, Inc.](https://appshunter.io/developer/290854684) | [Reproductive Pumpkin](https://appshunter.io/developer/482502734) |

## What reviewers say

### FirstNet Assist

[App page](https://appshunter.io/ios/app/firstnet-assist/id1387593689)

This app offers support tools for first responders, including access to customer care and device self-diagnostics. It also facilitates requesting device uplifts within a specified radius. A FirstNet portal login is required for access.

**Highlights:** Access to Customer Care, Real-time device self-diagnostics, Request device uplift, Uplift request radius search, FirstNet portal login required

**In-app purchases:** none

**What reviewers like**

- ✅ Improved app performance in recent versions
- 💬 Chat feature now consistently available
- 📱 Easier navigation in newer versions
- 💳 Bill payment functionality working for some users
- 🔐 Biometric login capability (requested feature being implemented)

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ❌ Constant logout issues requiring repeated logins
- 🌐 Redirects to Safari/web browser for most functions
- ⏱️ Extremely slow loading times
- 📄 Unable to view bills or account information

**Reported bugs**

- App crashes on launch, particularly on iPhone 14 Pro with iOS 16.1
- Login continue button not activating, preventing account access
- Constant logout after each use requiring re-authentication
- Biometric login feature not working despite being advertised
- App freezes and times out during login attempts

**Requested features**

- Implement Face ID/biometric authentication for faster login
- Mirror the AT&T app interface and functionality
- Integrate with main AT&T app instead of separate application
- Add native bill payment functionality within the app
- Improve app speed and responsiveness


### CAD

[App page](https://appshunter.io/ios/app/cad-eugene-oregon/id6444840672)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is FirstNet Assist free?

FirstNet Assist is free to download, with no in-app purchases.

### Is CAD free?

CAD is free to download, with no in-app purchases.

### Do FirstNet Assist or CAD have ads?

Neither FirstNet Assist nor CAD shows ads.

### Which is updated more often, FirstNet Assist or CAD?

FirstNet Assist ships an update every 4 months, and CAD monthly. Most recently, FirstNet Assist was updated on September 24, 2026 and CAD on September 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*