# NHS App vs Virtual Care from AXA

The clearest difference is update cadence: NHS App at every 3 weeks against Virtual Care from AXA's every 4 months. NHS App also leads on review sentiment (24% vs 0%). Virtual Care from AXA's advantage is iOS requirement (13 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NHS App ships an update every 3 weeks, Virtual Care from AXA every 4 months. The most recent releases landed on October 29, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | NHS App | Virtual Care from AXA |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.7 (76 ratings)](https://appshunter.io/ios/app/nhs-app/id1388411277/reviews)** | — |
| Number of ratings | **76** | — |
| Positive reviews | **24.1% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 4 months |
| Monetization | Free | Free |
| Size | 13 MB | 141 MB |
| Requires iOS | 15.0 | **13** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 17+ |
| Developer | [NHS Digital](https://appshunter.io/developer/1046466218) | [AXA GLOBAL HEALTHCARE (UK) LIMITED](https://appshunter.io/developer/1543428888) |

## What reviewers say

### NHS App

[App page](https://appshunter.io/ios/app/nhs-app/id1388411277)

Access a range of NHS services securely from your smartphone or tablet. Request repeat prescriptions, view test results, manage appointments, and receive messages from your GP surgery. You can also manage services for others if granted access.

**Highlights:** Request repeat prescriptions, View test results, Manage appointments, Access 111 online, Find nearby NHS services, Manage health for others, Receive messages from GP surgery

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Useful for repeat prescriptions
- 🚀 Helpful for accessing health records
- 👍 Intuitive and easy to use
- 🚀 Convenient way to manage appointments

**What reviewers complain about**

- 🐛 Frequent login issues
- 🐛 Unreliable app functionality
- 🐛 Missing important medical data
- 🐛 Buggy after updates
- 👎 Difficult to change registered details

**Reported bugs**

- Inability to log in after recent update
- Blank screens and loading issues
- Incorrect or missing appointment details
- Syncing problems with GP records

**Requested features**

- Ability to book appointments directly
- Improved integration with other health apps
- Inclusion of full medical history
- Persistent login and biometric support
- Notification system for prescription status


### Virtual Care from AXA

[App page](https://appshunter.io/ios/app/virtual-care-from-axa/id1543428886)

Access qualified doctors, psychologists, and medical experts on demand. Get the choice, flexibility, and reassurance you need for yourself and your family from a world-class provider, wherever you are.

**Highlights:** On-demand access to medical experts, Consultations with doctors and psychologists, Support for family members, Global access to services, Flexible and convenient care

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is NHS App free?

NHS App is free to download, with no in-app purchases.

### Is Virtual Care from AXA free?

Virtual Care from AXA is free to download, with no in-app purchases.

### Do NHS App or Virtual Care from AXA have ads?

Neither NHS App nor Virtual Care from AXA shows ads.

### Which is updated more often, NHS App or Virtual Care from AXA?

NHS App ships an update every 3 weeks, and Virtual Care from AXA every 4 months. Most recently, NHS App was updated on October 29, 2026 and Virtual Care from AXA on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*