# Supportbench vs Zoho TeamInbox

The clearest difference is rating: Zoho TeamInbox at 3.6 against Supportbench's 1.0. Zoho TeamInbox also leads on update cadence (weekly vs every 22 months) and ratings volume (5 vs 1). Supportbench's advantage is in-app purchases (none vs 3) and iOS requirement (15.5 vs 17.0). On price, review sentiment, ads and device support there is nothing between them.

Both are free to download. Zoho TeamInbox sells 3 in-app purchases, starting at $0.99 per month. Supportbench asks for nothing beyond the download.

Zoho TeamInbox holds the better App Store score, 3.6 against 1.0. That said, the two scores are not equally well evidenced: Zoho TeamInbox has 5 ratings behind it against 1, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.

Supportbench ships an update every 22 months, Zoho TeamInbox weekly. The most recent releases landed on October 7, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | Supportbench | Zoho TeamInbox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/supportbench/id1396745114/reviews) | **[3.6 (5 ratings)](https://appshunter.io/ios/app/zoho-teaminbox/id1523646131/reviews)** |
| Number of ratings | 1 | **5** |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 22 months | **Weekly** |
| Monetization | **Free** | Freemium |
| Size | 10 MB | 113 MB |
| Requires iOS | **15.5** | 17.0 |
| Devices | iPhone, iPad, iPod | **iPhone, iPad, Mac, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [Supportbench Services Inc.](https://appshunter.io/developer/1182245897) | [Zoho Corporation](https://appshunter.io/developer/388384807) |

## What reviewers say

### Supportbench

[App page](https://appshunter.io/ios/app/supportbench/id1396745114)

Manage customer support cases efficiently with a flexible toolset. View, update, and create cases, attach files, and track activities. This app helps deliver excellent customer service by providing comprehensive case management features.

**Highlights:** View and update cases, Manage team cases, Create new cases, Attach files and photos, View ticket details, Forward cases, Update company information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Zoho TeamInbox

[App page](https://appshunter.io/ios/app/zoho-teaminbox/id1523646131)

Streamline team communication by consolidating emails and other messaging channels into a single platform. Assign tasks, co-author responses, and manage conversations efficiently to achieve Inbox Zero.

**Highlights:** Shared inboxes for teams, Assign owners to threads, Co-author email responses, Integrate WhatsApp and Telegram, Snooze and archive conversations, Internal chat for collaboration

**Features:** Apple Watch app, Vision Pro support, SharePlay

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Solo | $0.99 | per month |
| Team | $4.99 | per month |
| Team Plus | $7.99 | per month |


## Frequently asked questions

### Is Supportbench free?

Supportbench is free to download, with no in-app purchases.

### Is Zoho TeamInbox free?

Zoho TeamInbox is free to download, with in-app purchases available.

### Which has better reviews, Supportbench or Zoho TeamInbox?

Zoho TeamInbox is rated higher. Supportbench averages 1.0 out of 5 from 1 ratings, while Zoho TeamInbox averages 3.6 from 5 ratings.

### Do Supportbench or Zoho TeamInbox have ads?

Neither Supportbench nor Zoho TeamInbox shows ads.

### Which is updated more often, Supportbench or Zoho TeamInbox?

Supportbench ships an update every 22 months, and Zoho TeamInbox weekly. Most recently, Supportbench was updated on October 7, 2026 and Zoho TeamInbox on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*