# Supportbench vs JumpCloud Admin

The clearest difference is rating: JumpCloud Admin at 3.5 against Supportbench's 1.0. JumpCloud Admin also leads on update cadence (every 2 months vs every 22 months) and ratings volume (8 vs 1). Supportbench's advantage is device support (3 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

JumpCloud Admin holds the better App Store score, 3.5 against 1.0. That said, the two scores are not equally well evidenced: JumpCloud Admin has 8 ratings behind it against 1, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.

Supportbench ships an update every 22 months, JumpCloud Admin every 2 months. The most recent releases landed on October 7, 2026 and October 11, 2026 respectively.

## The numbers

| Metric | Supportbench | JumpCloud Admin |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/supportbench/id1396745114/reviews) | **[3.5 (8 ratings)](https://appshunter.io/ios/app/jumpcloud-admin/id1596947372/reviews)** |
| Number of ratings | 1 | **8** |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 22 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 10 MB | 14 MB |
| Requires iOS | **15.5** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Supportbench Services Inc.](https://appshunter.io/developer/1182245897) | [JumpCloud](https://appshunter.io/developer/1546936293) |

## What reviewers say

### Supportbench

[App page](https://appshunter.io/ios/app/supportbench/id1396745114)

Manage customer support cases efficiently with a flexible toolset. View, update, and create cases, attach files, and track activities. This app helps deliver excellent customer service by providing comprehensive case management features.

**Highlights:** View and update cases, Manage team cases, Create new cases, Attach files and photos, View ticket details, Forward cases, Update company information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### JumpCloud Admin

[App page](https://appshunter.io/ios/app/jumpcloud-admin/id1596947372)

Manage user accounts and security settings remotely. Quickly reset passwords, unlock accounts, and handle multi-factor authentication requests from your mobile device.

**Highlights:** Reset user passwords, Unlock user accounts, Remove MFA requirements, View user events, On-the-go management

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Supportbench free?

Supportbench is free to download, with no in-app purchases.

### Is JumpCloud Admin free?

JumpCloud Admin is free to download, with no in-app purchases.

### Which has better reviews, Supportbench or JumpCloud Admin?

JumpCloud Admin is rated higher. Supportbench averages 1.0 out of 5 from 1 ratings, while JumpCloud Admin averages 3.5 from 8 ratings.

### Do Supportbench or JumpCloud Admin have ads?

Neither Supportbench nor JumpCloud Admin shows ads.

### Which is updated more often, Supportbench or JumpCloud Admin?

Supportbench ships an update every 22 months, and JumpCloud Admin every 2 months. Most recently, Supportbench was updated on October 7, 2026 and JumpCloud Admin on October 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*