# Omnidesk Helpdesk vs IMIC BAEP

The clearest difference is update cadence: IMIC BAEP at every 5 days against Omnidesk Helpdesk's every 6 weeks. IMIC BAEP also leads on iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Omnidesk Helpdesk ships an update every 6 weeks, IMIC BAEP every 5 days. The most recent releases landed on October 29, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Omnidesk Helpdesk | IMIC BAEP |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 31.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 5 days** |
| Monetization | Free | — |
| Size | 93 MB | 79 MB |
| Requires iOS | 15.6 | **12.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [OMNI SUPPORT SYSTEMS LP](https://appshunter.io/developer/1397094863) | [CampuZ OOO](https://appshunter.io/developer/1358580331) |

## What reviewers say

### Omnidesk Helpdesk

[App page](https://appshunter.io/ios/app/omnidesk-helpdesk/id1397094864)

Manage customer inquiries from all channels directly from your mobile device. Respond to tickets, chats, and collaborate with colleagues on the go. Stay connected with clients and streamline your workflow with powerful mobile tools.

**Highlights:** Process inquiries from all channels, Use custom and standard filters, Respond to tickets and chats, Utilize message templates, Edit ticket parameters and user data, Collaborate with colleagues via notes, Receive customizable notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### IMIC BAEP

[App page](https://appshunter.io/ios/app/imic-baep-2023/id1440147802)

**In-app purchases:** none


## Frequently asked questions

### Is Omnidesk Helpdesk free?

Omnidesk Helpdesk is free to download, with no in-app purchases.

### Is IMIC BAEP free?

IMIC BAEP is free to download, with no in-app purchases.

### Do Omnidesk Helpdesk or IMIC BAEP have ads?

Neither Omnidesk Helpdesk nor IMIC BAEP shows ads.

### Which is updated more often, Omnidesk Helpdesk or IMIC BAEP?

Omnidesk Helpdesk ships an update every 6 weeks, and IMIC BAEP every 5 days. Most recently, Omnidesk Helpdesk was updated on October 29, 2026 and IMIC BAEP on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*