# Omnidesk Helpdesk vs UIS FMC

The clearest difference is review sentiment: Omnidesk Helpdesk at 32% against UIS FMC's 0%. UIS FMC's advantage is update cadence (every 10 days vs every 6 weeks) and iOS requirement (11.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Omnidesk Helpdesk ships an update every 6 weeks, UIS FMC every 10 days. The most recent releases landed on October 29, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | Omnidesk Helpdesk | UIS FMC |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | **31.8% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 10 days** |
| Monetization | Free | Free |
| Size | 93 MB | 2 MB |
| Requires iOS | 15.6 | **11.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [OMNI SUPPORT SYSTEMS LP](https://appshunter.io/developer/1397094863) | [COMAGIC LLC](https://appshunter.io/developer/1489333551) |

## What reviewers say

### Omnidesk Helpdesk

[App page](https://appshunter.io/ios/app/omnidesk-helpdesk/id1397094864)

Manage customer inquiries from all channels directly from your mobile device. Respond to tickets, chats, and collaborate with colleagues on the go. Stay connected with clients and streamline your workflow with powerful mobile tools.

**Highlights:** Process inquiries from all channels, Use custom and standard filters, Respond to tickets and chats, Utilize message templates, Edit ticket parameters and user data, Collaborate with colleagues via notes, Receive customizable notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### UIS FMC

[App page](https://appshunter.io/ios/app/uis-fmc/id1489333552)

This app simplifies making and receiving calls through FMC lines by automatically handling the necessary prefix digit. It ensures you can dial numbers directly from your contacts or manually without extra steps, and incoming calls display correctly.

**Highlights:** Automatic prefix digit handling for FMC calls, Direct dialing from contacts, Manual number dialing support, Correct display of incoming caller numbers, Eliminates extra dialing steps

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Omnidesk Helpdesk free?

Omnidesk Helpdesk is free to download, with no in-app purchases.

### Is UIS FMC free?

UIS FMC is free to download, with no in-app purchases.

### Do Omnidesk Helpdesk or UIS FMC have ads?

Neither Omnidesk Helpdesk nor UIS FMC shows ads.

### Which is updated more often, Omnidesk Helpdesk or UIS FMC?

Omnidesk Helpdesk ships an update every 6 weeks, and UIS FMC every 10 days. Most recently, Omnidesk Helpdesk was updated on October 29, 2026 and UIS FMC on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*