# Omnidesk vs Upservice.

The clearest difference is review sentiment: Upservice. at 80% against Omnidesk's 32%. Upservice. also leads on update cadence (every 2 weeks vs every 6 weeks). Omnidesk's advantage is in-app purchases (none vs 2) and device support (3 vs 1). On price and ads there is nothing between them.

Both are free to download. Upservice. sells 2 in-app purchases, starting at $17.99 per month. Omnidesk asks for nothing beyond the download.

Omnidesk ships an update every 6 weeks, Upservice. every 2 weeks. The most recent releases landed on October 3, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | Omnidesk | Upservice. |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[3.0 (2 ratings)](https://appshunter.io/ios/app/upservice/id1510273341/reviews)** |
| Number of ratings | — | **2** |
| Positive reviews | 31.8% of reviews | **80.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 2 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 92 MB | 77 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 17+ | 12+ |
| Developer | [OMNI SUPPORT SYSTEMS LP](https://appshunter.io/developer/1397094863) | [LLC Busel Capital](https://appshunter.io/developer/1475972844) |

## What reviewers say

### Omnidesk

[App page](https://appshunter.io/ios/app/omnidesk/id1397094864)

Manage customer inquiries from all channels directly from your mobile device. Respond to tickets, chats, and collaborate with colleagues on the go. Stay connected with clients and streamline your workflow with powerful mobile tools.

**Highlights:** Process inquiries from all channels, Use custom and standard filters, Respond to tickets and chats, Utilize message templates, Edit ticket parameters and user data, Collaborate with colleagues via notes, Receive customizable notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Upservice.

[App page](https://appshunter.io/ios/app/upservice/id1510273341)

This business management system centralizes request handling, combining service desk, help desk, and ticketing functions. It streamlines processes, eliminates chaos, and provides detailed statistics for improved efficiency. Manage tasks, projects, assets, and knowledge bases with an intuitive interface.

**Highlights:** Request and ticket management, Fast SLA communication, Project and task management, Asset accounting, Knowledge base management, Intuitive interface, Detailed analytics

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Upservice Monthly Subscription | $17.99 | per month |
| Upservice Yearly Subscription | $178.99 | per year |


## Frequently asked questions

### Is Omnidesk free?

Omnidesk is free to download, with no in-app purchases.

### Is Upservice. free?

Upservice. is free to download, with in-app purchases available.

### Do Omnidesk or Upservice. have ads?

Neither Omnidesk nor Upservice. shows ads.

### Which is updated more often, Omnidesk or Upservice.?

Omnidesk ships an update every 6 weeks, and Upservice. every 2 weeks. Most recently, Omnidesk was updated on October 3, 2026 and Upservice. on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*