# Omnidesk Helpdesk vs onlinepbx panel

The clearest difference is review sentiment: onlinepbx panel at 50% against Omnidesk Helpdesk's 32%. onlinepbx panel also leads on iOS requirement (13.4 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Omnidesk Helpdesk ships an update every 6 weeks, onlinepbx panel every 2 months. Both last shipped on October 29, 2026.

## The numbers

| Metric | Omnidesk Helpdesk | onlinepbx panel |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 31.8% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 93 MB | 36 MB |
| Requires iOS | 15.6 | **13.4** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [OMNI SUPPORT SYSTEMS LP](https://appshunter.io/developer/1397094863) | [Tesla telecom, LLC](https://appshunter.io/developer/1313217799) |

## What reviewers say

### Omnidesk Helpdesk

[App page](https://appshunter.io/ios/app/omnidesk-helpdesk/id1397094864)

Manage customer inquiries from all channels directly from your mobile device. Respond to tickets, chats, and collaborate with colleagues on the go. Stay connected with clients and streamline your workflow with powerful mobile tools.

**Highlights:** Process inquiries from all channels, Use custom and standard filters, Respond to tickets and chats, Utilize message templates, Edit ticket parameters and user data, Collaborate with colleagues via notes, Receive customizable notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### onlinepbx panel

[App page](https://appshunter.io/ios/app/onlinepbx-panel/id1551960264)

This application allows virtual telephony clients to monitor and analyze employee calls. Users can filter calls by various criteria, view call statistics, and manage account details. It provides insights into call duration, quantity, and quality.

**Highlights:** View and listen to employee calls, Filter calls by type, duration, date, and employee, Analyze call statistics and graphs, Track average call quantity and duration, Contact technical support, Modify account data

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Omnidesk Helpdesk free?

Omnidesk Helpdesk is free to download, with no in-app purchases.

### Is onlinepbx panel free?

onlinepbx panel is free to download, with no in-app purchases.

### Do Omnidesk Helpdesk or onlinepbx panel have ads?

Neither Omnidesk Helpdesk nor onlinepbx panel shows ads.

### Which is updated more often, Omnidesk Helpdesk or onlinepbx panel?

Omnidesk Helpdesk ships an update every 6 weeks, and onlinepbx panel every 2 months. Most recently, Omnidesk Helpdesk was updated on October 29, 2026 and onlinepbx panel on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*