# Omnidesk Helpdesk vs Госключ

The clearest difference is review sentiment: Omnidesk Helpdesk at 32% against Госключ's 14%. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Omnidesk Helpdesk ships an update every 6 weeks, Госключ every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Omnidesk Helpdesk | Госключ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[1.6 (327 ratings)](https://appshunter.io/ios/app/id1566096745/reviews)** |
| Number of ratings | — | **327** |
| Positive reviews | **31.8% of reviews** | 13.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | — |
| Size | 93 MB | 82 MB |
| Requires iOS | 15.6 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [OMNI SUPPORT SYSTEMS LP](https://appshunter.io/developer/1397094863) | [Минкомсвязь РФ](https://appshunter.io/developer/1367959793) |

## What reviewers say

### Omnidesk Helpdesk

[App page](https://appshunter.io/ios/app/omnidesk-helpdesk/id1397094864)

Manage customer inquiries from all channels directly from your mobile device. Respond to tickets, chats, and collaborate with colleagues on the go. Stay connected with clients and streamline your workflow with powerful mobile tools.

**Highlights:** Process inquiries from all channels, Use custom and standard filters, Respond to tickets and chats, Utilize message templates, Edit ticket parameters and user data, Collaborate with colleagues via notes, Receive customizable notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Госключ

[App page](https://appshunter.io/ios/app/id1566096745)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 👍 Convenient and user-friendly
- 🔒 Secure authentication

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🤖 Confusing authentication process
- 🔒 Restrictive security measures
- ⏱️ Slow and unresponsive

**Reported bugs**

- Inability to scan passport or biometric data
- Inconsistent behavior across devices and OS versions
- Unreliable document signing and submission

**Requested features**

- Improved error handling and notifications
- Simplified authentication flow
- Ability to recover or reset passwords
- Better integration with other government services


## Frequently asked questions

### Is Omnidesk Helpdesk free?

Omnidesk Helpdesk is free to download, with no in-app purchases.

### Is Госключ free?

Госключ is free to download, with no in-app purchases.

### Do Omnidesk Helpdesk or Госключ have ads?

Neither Omnidesk Helpdesk nor Госключ shows ads.

### Which is updated more often, Omnidesk Helpdesk or Госключ?

Omnidesk Helpdesk ships an update every 6 weeks, and Госключ every 2 months. Most recently, Omnidesk Helpdesk was updated on November 2, 2026 and Госключ on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*