# Omnidesk Helpdesk vs Esupl POS

The clearest difference is ads: Omnidesk Helpdesk at none against Esupl POS's shown. Esupl POS's advantage is update cadence (every 2 weeks vs every 6 weeks). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Omnidesk Helpdesk ships an update every 6 weeks, Esupl POS every 2 weeks. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | Omnidesk Helpdesk | Esupl POS |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 31.8% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 6 weeks | **Every 2 weeks** |
| Monetization | Free | — |
| Size | 93 MB | 47 MB |
| Requires iOS | 15.6 | **15.1** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [OMNI SUPPORT SYSTEMS LP](https://appshunter.io/developer/1397094863) | [Esupl Technologies Inc.](https://appshunter.io/developer/1579242842) |

## What reviewers say

### Omnidesk Helpdesk

[App page](https://appshunter.io/ios/app/omnidesk-helpdesk/id1397094864)

Manage customer inquiries from all channels directly from your mobile device. Respond to tickets, chats, and collaborate with colleagues on the go. Stay connected with clients and streamline your workflow with powerful mobile tools.

**Highlights:** Process inquiries from all channels, Use custom and standard filters, Respond to tickets and chats, Utilize message templates, Edit ticket parameters and user data, Collaborate with colleagues via notes, Receive customizable notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Esupl POS

[App page](https://appshunter.io/ios/app/esupl-pos/id1579242840)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Omnidesk Helpdesk free?

Omnidesk Helpdesk is free to download, with no in-app purchases.

### Is Esupl POS free?

Esupl POS is free to download, with no in-app purchases.

### Do Omnidesk Helpdesk or Esupl POS have ads?

Esupl POS shows ads; Omnidesk Helpdesk does not.

### Which is updated more often, Omnidesk Helpdesk or Esupl POS?

Omnidesk Helpdesk ships an update every 6 weeks, and Esupl POS every 2 weeks. Most recently, Omnidesk Helpdesk was updated on November 2, 2026 and Esupl POS on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*