# Omnidesk Helpdesk vs BAG24

Omnidesk Helpdesk and BAG24 are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Omnidesk Helpdesk ships an update every 6 weeks, BAG24 monthly. The most recent releases landed on October 20, 2026 and October 4, 2026 respectively.

## The numbers

| Metric | Omnidesk Helpdesk | BAG24 |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 31.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Monthly** |
| Monetization | Free | — |
| Size | 93 MB | 48 MB |
| Requires iOS | 15.6 | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [OMNI SUPPORT SYSTEMS LP](https://appshunter.io/developer/1397094863) | [DIGITAL LAB LLC](https://appshunter.io/developer/1760337876) |

## What reviewers say

### Omnidesk Helpdesk

[App page](https://appshunter.io/ios/app/omnidesk-helpdesk/id1397094864)

Manage customer inquiries from all channels directly from your mobile device. Respond to tickets, chats, and collaborate with colleagues on the go. Stay connected with clients and streamline your workflow with powerful mobile tools.

**Highlights:** Process inquiries from all channels, Use custom and standard filters, Respond to tickets and chats, Utilize message templates, Edit ticket parameters and user data, Collaborate with colleagues via notes, Receive customizable notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### BAG24

[App page](https://appshunter.io/ios/app/bag24/id6593687065)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Omnidesk Helpdesk free?

Omnidesk Helpdesk is free to download, with no in-app purchases.

### Is BAG24 free?

BAG24 is free to download, with no in-app purchases.

### Do Omnidesk Helpdesk or BAG24 have ads?

Neither Omnidesk Helpdesk nor BAG24 shows ads.

### Which is updated more often, Omnidesk Helpdesk or BAG24?

Omnidesk Helpdesk ships an update every 6 weeks, and BAG24 monthly. Most recently, Omnidesk Helpdesk was updated on October 20, 2026 and BAG24 on October 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*