Comparison

Omnidesk Helpdesk vs BAG24

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Omnidesk Helpdesk

Manage customer inquiries from all channels directly from your mobile device. Respond to tickets, chats, and collaborate with colleagues on the go. Stay connected with clients and streamline your workflow with powerful mobile tools.

Highlights
  • Process inquiries from all channels
  • Use custom and standard filters
  • Respond to tickets and chats
  • Utilize message templates
  • Edit ticket parameters and user data
  • Collaborate with colleagues via notes
  • Receive customizable notifications
Features
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The Omnidesk iOS app allows you to manage cases from all channels using your mobile device, allowing you to stay in touch with your customers at any time. The main features of the app include: • Working with standard and custom filters created in the web version of the service • Processing both regular cases and chats • Using shared and personal macros for quick responses and actions • Editing all case parameters, including custom fields • Viewing and editing user data, including custom data • Accessing customer's previous cases • Communicating with colleagues through internal notes • Viewing colleagues' actions in cases • Hotkey and multitasking support for iPad Pro • Searching cases with search history synchronized with the web version • Setting up notifications for new cases, chats, responses, and mentions in notes • Accessing the application using biometric data There is no need to purchase the app separately; it is available regardless of the plan you choose.

About

BAG24

Features
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Откройте для себя больше свободы в путешествиях с приложением BAG24! Мы предлагаем уникальную возможность оставить свой багаж в надежных камерах хранения в международных аэропортах по всей России. Забудьте о лишних заботах и наслаждайтесь свободой! Основные функции: - Удобное размещение багажа: легко находите ближайшую камеру хранения в аэропортах и оставляйте свои вещи на любое время. - Онлайн-оплата: быстро и безопасно оплачивайте услуги прямо из приложения — никаких очередей и лишних хлопот! - Отслеживание статуса заказа: следите за статусом своего багажа в режиме реального времени. Получайте уведомления о времени окончания хранения и будьте уверены, что ваши вещи в безопасности. - Интуитивно понятный интерфейс: простота использования позволяет вам сосредоточиться на важных моментах вашего путешествия, а не на поиске места для хранения багажа. - Поддержка 24/7: наша команда всегда готова помочь вам с любыми вопросами или проблемами. Скачайте приложение BAG24 и сделайте ваше путешествие путешествие легким и беззаботным.

Screenshots

Omnidesk Helpdesk4 screens
BAG244 screens

Verdict

The call

Omnidesk Helpdesk and BAG24 are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Omnidesk Helpdesk ships an update every 6 weeks, BAG24 monthly. The most recent releases landed on October 20, 2026 and October 4, 2026 respectively.

ScorecardNo meaningful differences
Omnidesk Helpdesk versus BAG24: the parameters behind the verdict, then further details
ParameterOmnidesk HelpdeskBAG24
PriceFreeFree
Positive reviews31.8% of reviews—
Update frequencyEvery 6 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.6
Further details — not scored
Size93 MB48 MB
Age rating17+4+
DeveloperOMNI SUPPORT SYSTEMS LPDIGITAL LAB LLC

In-app purchases

None

Omnidesk Helpdesk

No in-app purchases

None

BAG24

No in-app purchases

Questions

Is Omnidesk Helpdesk free?
Omnidesk Helpdesk is free to download, with no in-app purchases.
Is BAG24 free?
BAG24 is free to download, with no in-app purchases.
Do Omnidesk Helpdesk or BAG24 have ads?
Neither Omnidesk Helpdesk nor BAG24 shows ads.
Which is updated more often, Omnidesk Helpdesk or BAG24?
Omnidesk Helpdesk ships an update every 6 weeks, and BAG24 monthly. Most recently, Omnidesk Helpdesk was updated on October 20, 2026 and BAG24 on October 4, 2026.

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