# Gorgias Helpdesk vs Motion (Creative Strategy)

The clearest difference is rating: Motion (Creative Strategy) at 2.0 against Gorgias Helpdesk's 1.6. Motion (Creative Strategy) also leads on update cadence (every 11 days vs monthly). Gorgias Helpdesk's advantage is ratings volume (78 vs 2). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Motion (Creative Strategy) holds the better App Store score, 2.0 against 1.6. That said, the two scores are not equally well evidenced: Gorgias Helpdesk has 78 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 3% of Gorgias Helpdesk's written reviews are positive against 0% of Motion (Creative Strategy)'s, so the app with the better star average is not the one people write more warmly about.

Gorgias Helpdesk ships an update monthly, Motion (Creative Strategy) every 11 days. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Gorgias Helpdesk | Motion (Creative Strategy) |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (78 ratings)](https://appshunter.io/ios/app/gorgias-helpdesk/id1397660619/reviews) | **[2.0 (2 ratings)](https://appshunter.io/ios/app/motion-creative-strategy/id6738098343/reviews)** |
| Number of ratings | **78** | 2 |
| Positive reviews | **2.9% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 11 days** |
| Monetization | Free | Free |
| Size | 38 MB | 113 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Gorgias Inc.](https://appshunter.io/developer/1380948847) | [motion](https://appshunter.io/developer/1779328066) |

## What reviewers say

### Gorgias Helpdesk

[App page](https://appshunter.io/ios/app/gorgias-helpdesk/id1397660619)

Manage customer service interactions from email, live chat, phone, and social media in a single mobile platform. Streamline support tickets, view customer history, and respond quickly with templates and macros to save time and money.

**Highlights:** Unified inbox for email, chat, phone, social, View customer history and order details, Instant responses with templates and macros, Support for multiple e-commerce stores, Streamline support tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Desktop version works well and is feature-rich
- 📱 Basic mobile functionality available for reading tickets
- 🔄 Platform overall decent for customer service management

**What reviewers complain about**

- 🐛 Text input jumps around and scrambles words while typing
- 🔐 Frequent unexpected logouts requiring re-authentication
- 📲 Push notifications don't work reliably or at all
- ⌨️ Autocorrect/predictive text causes gibberish output
- 🔑 Complex login process with authentication loops

**Reported bugs**

- Text input cursor jumps around during typing
- Words get scrambled or autocorrected incorrectly
- Keyboard inserts random words while typing
- Unexpected logouts every few hours or days
- Authentication verification loops that don't resolve

**Requested features**

- iPad landscape mode orientation support
- Google Sign-In authentication option
- Photo upload from phone gallery
- Working push notifications for new messages
- Search functionality for tickets and conversations


### Motion (Creative Strategy)

[App page](https://appshunter.io/ios/app/motion-creative-strategy/id6738098343)

Save and organize inspiring ads from social media platforms. Collaborate with your team, add context with comments, and discover new creative ideas. Seamlessly syncs with the web platform for deeper analysis and brief creation.

**Highlights:** One-tap ad saving from Instagram and TikTok, Organize ads into shareable boards, Team collaboration and comments, Personalized brand discovery feed, Seamless sync with web platform, Add context and notes to saved ads

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Gorgias Helpdesk free?

Gorgias Helpdesk is free to download, with no in-app purchases.

### Is Motion (Creative Strategy) free?

Motion (Creative Strategy) is free to download, with no in-app purchases.

### Which has better reviews, Gorgias Helpdesk or Motion (Creative Strategy)?

Motion (Creative Strategy) is rated higher. Gorgias Helpdesk averages 1.6 out of 5 from 78 ratings, while Motion (Creative Strategy) averages 2.0 from 2 ratings.

### Do Gorgias Helpdesk or Motion (Creative Strategy) have ads?

Neither Gorgias Helpdesk nor Motion (Creative Strategy) shows ads.

### Which is updated more often, Gorgias Helpdesk or Motion (Creative Strategy)?

Gorgias Helpdesk ships an update monthly, and Motion (Creative Strategy) every 11 days. Most recently, Gorgias Helpdesk was updated on November 2, 2026 and Motion (Creative Strategy) on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*