# Gorgias Helpdesk vs Warehance

The clearest difference is rating: Warehance at 5.0 against Gorgias Helpdesk's 1.6. Warehance also leads on update cadence (every 9 days vs every 3 weeks). Gorgias Helpdesk's advantage is ratings volume (78 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Warehance holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Gorgias Helpdesk has 78 ratings behind it against 1, so its average is the more settled of the two.

Gorgias Helpdesk ships an update every 3 weeks, Warehance every 9 days. The most recent releases landed on November 11, 2026 and November 8, 2026 respectively.

## The numbers

| Metric | Gorgias Helpdesk | Warehance |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (78 ratings)](https://appshunter.io/ios/app/gorgias-helpdesk/id1397660619/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/warehance/id6742987356/reviews)** |
| Number of ratings | **78** | 1 |
| Positive reviews | 2.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 9 days** |
| Monetization | Free | Free |
| Size | 40 MB | 56 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Gorgias Inc.](https://appshunter.io/developer/1380948847) | [Warhance](https://appshunter.io/developer/1800653537) |

## What reviewers say

### Gorgias Helpdesk

[App page](https://appshunter.io/ios/app/gorgias-helpdesk/id1397660619)

Manage customer service interactions from email, live chat, phone, and social media in a unified mobile platform. Streamline support tickets, respond instantly with templates, and access customer order details to save time and money.

**Highlights:** Unified inbox for email, chat, phone, social, Customer order details alongside tickets, Instant responses with templates, Macros for pre-filled answers, Support for multiple stores

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Desktop version works well and is feature-rich
- 📱 Basic mobile functionality available for reading tickets
- 🔄 Platform overall decent for customer service management

**What reviewers complain about**

- 🐛 Text input jumps around and scrambles words while typing
- 🔐 Frequent unexpected logouts requiring re-authentication
- 📲 Push notifications don't work reliably or at all
- ⌨️ Autocorrect/predictive text causes gibberish output
- 🔑 Complex login process with authentication loops

**Reported bugs**

- Text input cursor jumps around during typing
- Words get scrambled or autocorrected incorrectly
- Keyboard inserts random words while typing
- Unexpected logouts every few hours or days
- Authentication verification loops that don't resolve

**Requested features**

- iPad landscape mode orientation support
- Google Sign-In authentication option
- Photo upload from phone gallery
- Working push notifications for new messages
- Search functionality for tickets and conversations


### Warehance

[App page](https://appshunter.io/ios/app/warehance/id6742987356)

This system streamlines warehouse operations for brands and 3PLs, offering smart inventory tracking, efficient order fulfillment, and real-time insights. Automate workflows and integrate with popular e-commerce platforms for faster, more accurate shipping.

**Highlights:** Smart inventory management, Streamlined order fulfillment, Bulk ship & batch pick modes, Custom rules & triggers, Real-time dashboards, Multi-channel integration, Lot & expiry tracking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Gorgias Helpdesk free?

Gorgias Helpdesk is free to download, with no in-app purchases.

### Is Warehance free?

Warehance is free to download, with no in-app purchases.

### Which has better reviews, Gorgias Helpdesk or Warehance?

Warehance is rated higher. Gorgias Helpdesk averages 1.6 out of 5 from 78 ratings, while Warehance averages 5.0 from 1 ratings.

### Do Gorgias Helpdesk or Warehance have ads?

Neither Gorgias Helpdesk nor Warehance shows ads.

### Which is updated more often, Gorgias Helpdesk or Warehance?

Gorgias Helpdesk ships an update every 3 weeks, and Warehance every 9 days. Most recently, Gorgias Helpdesk was updated on November 11, 2026 and Warehance on November 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*