# Gorgias Helpdesk vs Neurable One

The clearest difference is rating: Neurable One at 3.0 against Gorgias Helpdesk's 1.6. Neurable One also leads on update cadence (every 9 days vs every 3 weeks). Gorgias Helpdesk's advantage is ratings volume (78 vs 2) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Neurable One holds the better App Store score, 3.0 against 1.6. That said, the two scores are not equally well evidenced: Gorgias Helpdesk has 78 ratings behind it against 2, so its average is the more settled of the two.

Gorgias Helpdesk ships an update every 3 weeks, Neurable One every 9 days. Both last shipped on November 6, 2026.

## The numbers

| Metric | Gorgias Helpdesk | Neurable One |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (78 ratings)](https://appshunter.io/ios/app/gorgias-helpdesk/id1397660619/reviews) | **[3.0 (2 ratings)](https://appshunter.io/ios/app/neurable-one/id6816724596/reviews)** |
| Number of ratings | **78** | 2 |
| Positive reviews | 2.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 9 days** |
| Monetization | Free | Free |
| Size | 40 MB | 549 MB |
| Requires iOS | **15.1** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Gorgias Inc.](https://appshunter.io/developer/1380948847) | [Neurable](https://appshunter.io/developer/1659686901) |

## What reviewers say

### Gorgias Helpdesk

[App page](https://appshunter.io/ios/app/gorgias-helpdesk/id1397660619)

Manage customer service interactions from email, live chat, phone, and social media in a unified mobile platform. Streamline support tickets, respond instantly with templates, and access customer order details to save time and money.

**Highlights:** Unified inbox for email, chat, phone, social, Customer order details alongside tickets, Instant responses with templates, Macros for pre-filled answers, Support for multiple stores

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Desktop version works well and is feature-rich
- 📱 Basic mobile functionality available for reading tickets
- 🔄 Platform overall decent for customer service management

**What reviewers complain about**

- 🐛 Text input jumps around and scrambles words while typing
- 🔐 Frequent unexpected logouts requiring re-authentication
- 📲 Push notifications don't work reliably or at all
- ⌨️ Autocorrect/predictive text causes gibberish output
- 🔑 Complex login process with authentication loops

**Reported bugs**

- Text input cursor jumps around during typing
- Words get scrambled or autocorrected incorrectly
- Keyboard inserts random words while typing
- Unexpected logouts every few hours or days
- Authentication verification loops that don't resolve

**Requested features**

- iPad landscape mode orientation support
- Google Sign-In authentication option
- Photo upload from phone gallery
- Working push notifications for new messages
- Search functionality for tickets and conversations


### Neurable One

[App page](https://appshunter.io/ios/app/neurable-one/id6816724596)

This app uses brainwave-reading headphones to track your attention during work sessions. It provides audio cues when your focus drifts and saves session data with notes for historical comparison. It is a consumer wellness product, not a medical device.

**Highlights:** Brainwave attention tracking, Live focus monitoring, Audio focus cues, Session history and notes, Personalized attention baseline, EEG signal analysis

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Gorgias Helpdesk free?

Gorgias Helpdesk is free to download, with no in-app purchases.

### Is Neurable One free?

Neurable One is free to download, with no in-app purchases.

### Which has better reviews, Gorgias Helpdesk or Neurable One?

Neurable One is rated higher. Gorgias Helpdesk averages 1.6 out of 5 from 78 ratings, while Neurable One averages 3.0 from 2 ratings.

### Do Gorgias Helpdesk or Neurable One have ads?

Neither Gorgias Helpdesk nor Neurable One shows ads.

### Which is updated more often, Gorgias Helpdesk or Neurable One?

Gorgias Helpdesk ships an update every 3 weeks, and Neurable One every 9 days. Most recently, Gorgias Helpdesk was updated on November 6, 2026 and Neurable One on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*