# KBZPay Customer vs MytelPay

The clearest difference is rating: MytelPay at 2.4 against KBZPay Customer's 1.7. MytelPay also leads on update cadence (monthly vs every 3 months). KBZPay Customer's advantage is ratings volume (21K vs 1K). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MytelPay holds the better App Store score, 2.4 against 1.7. That said, the two scores are not equally well evidenced: KBZPay Customer has 21K ratings behind it against 1K, so its average is the more settled of the two. Written reviews point the same way: 8% of KBZPay Customer's written reviews are positive against 10% of MytelPay's.

KBZPay Customer ships an update every 3 months, MytelPay monthly. The most recent releases landed on November 10, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | KBZPay Customer | MytelPay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (21K ratings)](https://appshunter.io/ios/app/kbzpay-customer/id1398852297/reviews) | **[2.4 (1K ratings)](https://appshunter.io/ios/app/mytelpay/id1463482161/reviews)** |
| Number of ratings | **21K** | 1K |
| Positive reviews | 8.4% of reviews | **9.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | Free | Free |
| Size | 291 MB | 37 MB |
| Requires iOS | 15.5 | **15.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Kanbawza Bank Limited](https://appshunter.io/developer/1287440742) | [Mytel Pay](https://appshunter.io/developer/1803995568) |

## What reviewers say

### KBZPay Customer

[App page](https://appshunter.io/ios/app/kbzpay-customer/id1398852297)

A mobile wallet app for secure and convenient money transactions in Myanmar. Easily pay bills, transfer funds, and manage cash in/out with just a few taps.

**Highlights:** Mobile wallet, Secure transactions, Convenient payments, Money transfers, Cash in/out, Bill payments

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great customer service
- 🚀 Useful pay app

**What reviewers complain about**

- 🔒 No security
- 🔒 Accounts frozen without reason
- ⚠️ Unreliable service
- ⚠️ Frequent errors and issues
- ⚠️ Terrible customer service

**Reported bugs**

- Login issues
- Frequent crashes
- Slow performance
- Withdrawal and top-up problems

**Requested features**

- Add option to disable notifications
- Improve transaction experience
- Support older iOS versions


### MytelPay

[App page](https://appshunter.io/ios/app/mytelpay/id1463482161)

Manage your finances easily with this mobile wallet designed for everyday transactions in Myanmar. Send money, pay bills, top up your phone, and make purchases using QR codes. Enjoy secure transactions with biometric login and PIN protection.

**Highlights:** Mobile top-ups and data packs, Instant money transfers, QR code payments, Bank and agent deposits/withdrawals, Bill payments, Promotions and rewards, Transaction history tracking

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 💡 Helpful for earning ID points
- 👍 Useful app

**What reviewers complain about**

- 🐛 Crashes and errors
- 🐛 Unreliable payment processing
- 🐛 Poor customer service
- 🐛 Compatibility issues on iOS
- 🔒 Privacy and security concerns

**Reported bugs**

- Login issues
- Disappearing funds during transactions
- Incompatibility with newer iOS versions

**Requested features**

- Add Netflix payment option
- Fix language display issues


## Frequently asked questions

### Is KBZPay Customer free?

KBZPay Customer is free to download, with no in-app purchases.

### Is MytelPay free?

MytelPay is free to download, with no in-app purchases.

### Which has better reviews, KBZPay Customer or MytelPay?

MytelPay is rated higher. KBZPay Customer averages 1.7 out of 5 from 21K ratings, while MytelPay averages 2.4 from 1K ratings.

### Do KBZPay Customer or MytelPay have ads?

Neither KBZPay Customer nor MytelPay shows ads.

### Which is updated more often, KBZPay Customer or MytelPay?

KBZPay Customer ships an update every 3 months, and MytelPay monthly. Most recently, KBZPay Customer was updated on November 10, 2026 and MytelPay on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*