# ConnectWise Mobile vs UID Enterprise

The clearest difference is rating: UID Enterprise at 4.9 against ConnectWise Mobile's 3.9. UID Enterprise also leads on review sentiment (47% vs 7%) and update cadence (every 4 weeks vs every 2 months). ConnectWise Mobile's advantage is iOS requirement (15.6 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UID Enterprise holds the better App Store score, 4.9 against 3.9. Both are backed by a comparable volume of ratings — 3.4K and 1.4K respectively. Written reviews point the same way: 7% of ConnectWise Mobile's written reviews are positive against 47% of UID Enterprise's.

ConnectWise Mobile ships an update every 2 months, UID Enterprise every 4 weeks. The most recent releases landed on November 11, 2026 and November 14, 2026 respectively.

## The numbers

| Metric | ConnectWise Mobile | UID Enterprise |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (3.4K ratings)](https://appshunter.io/ios/app/connectwise-mobile/id1407855210/reviews) | **[4.9 (1.4K ratings)](https://appshunter.io/ios/app/uid-enterprise/id1498088361/reviews)** |
| Number of ratings | **3.4K** | 1.4K |
| Positive reviews | 7.4% of reviews | **47.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 4 weeks** |
| Monetization | Free | Free |
| Size | 51 MB | 403 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | iPhone, iPod | **iPhone, iPad, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [ConnectWise](https://appshunter.io/developer/470532085) | [Ubiquiti Inc.](https://appshunter.io/developer/683620863) |

## What reviewers say

### ConnectWise Mobile

[App page](https://appshunter.io/ios/app/connectwise-mobile/id1407855210)

This companion app provides essential ConnectWise Manage features for service technicians on the go. Quickly update ticket statuses, submit expenses, and view your schedule with a user-friendly interface designed for efficiency.

**Highlights:** View agenda at a glance, Update ticket status and notes, Submit expenses, User-friendly interface, Syncs data well, Dictate time entries

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and responsive interface
- 🚀 Syncs data well
- 🚀 Allows dictating time entries and looking up contacts

**What reviewers complain about**

- 🐛 Frequent login issues and authentication problems
- 🐛 Buggy and unreliable, often requires reinstalling
- 🐛 Limited functionality compared to desktop version
- 🐛 Difficult to use, clunky interface
- 🐛 Lacks key features like editing tickets and expenses

**Reported bugs**

- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently

**Requested features**

- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets


### UID Enterprise

[App page](https://appshunter.io/ios/app/uid-enterprise/id1498088361)

This app provides employees with secure access to their workspace. It allows for one-tap unlocking of doors, WiFi connections, and VPN access. Visitors can also be managed remotely.

**Highlights:** Unlock doors with a tap, Secure WiFi connection, One-click VPN access, Remote visitor management, Remote door unlocking

**Features:** macOS Compatibility, Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient door unlocking
- 🚀 One-click VPN/WiFi access
- 🔒 Secure access solution

**What reviewers complain about**

- 🐛 Connectivity issues with doorbell cameras
- 👎 Confusing UI and poor user experience
- 🐛 Buggy and unreliable after recent updates

**Reported bugs**

- Inability to connect to doorbell cameras
- Login and user management problems
- Incompatibility with certain device features

**Requested features**

- Apple Watch support
- Automatic door unlocking based on proximity
- Improved notification management


## Frequently asked questions

### Is ConnectWise Mobile free?

ConnectWise Mobile is free to download, with no in-app purchases.

### Is UID Enterprise free?

UID Enterprise is free to download, with no in-app purchases.

### Which has better reviews, ConnectWise Mobile or UID Enterprise?

UID Enterprise is rated higher. ConnectWise Mobile averages 3.9 out of 5 from 3.4K ratings, while UID Enterprise averages 4.9 from 1.4K ratings.

### Do ConnectWise Mobile or UID Enterprise have ads?

Neither ConnectWise Mobile nor UID Enterprise shows ads.

### Which is updated more often, ConnectWise Mobile or UID Enterprise?

ConnectWise Mobile ships an update every 2 months, and UID Enterprise every 4 weeks. Most recently, ConnectWise Mobile was updated on November 11, 2026 and UID Enterprise on November 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*