# ConnectWise Mobile vs Desk

The clearest difference is review sentiment: Desk at 33% against ConnectWise Mobile's 7%. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ConnectWise Mobile ships an update every 2 months, Desk every 5 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | ConnectWise Mobile | Desk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.9 (3.3K ratings)](https://appshunter.io/ios/app/connectwise-mobile/id1407855210/reviews)** | — |
| Number of ratings | **3.3K** | — |
| Positive reviews | 7.4% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 51 MB | 12 MB |
| Requires iOS | **15.6** | 16.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [ConnectWise](https://appshunter.io/developer/470532085) | [Deskin](https://appshunter.io/developer/1546411960) |

## What reviewers say

### ConnectWise Mobile

[App page](https://appshunter.io/ios/app/connectwise-mobile/id1407855210)

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

**Highlights:** View agenda at a glance, Update ticket status, Add ticket notes, Submit expenses, User-friendly interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and responsive interface
- 🚀 Syncs data well
- 🚀 Allows dictating time entries and looking up contacts

**What reviewers complain about**

- 🐛 Frequent login issues and authentication problems
- 🐛 Buggy and unreliable, often requires reinstalling
- 🐛 Limited functionality compared to desktop version
- 🐛 Difficult to use, clunky interface
- 🐛 Lacks key features like editing tickets and expenses

**Reported bugs**

- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently

**Requested features**

- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets


### Desk

[App page](https://appshunter.io/ios/app/desk-in/id1546411958)

This application simplifies hybrid work by allowing organizations to manage office floor plans, departments, and workspaces. Employees can easily reserve desks, parking, and meals, while administrators can oversee all reservations and manage vehicle usage.

**Highlights:** Workspace reservation, Floor plan management, Department organization, Employee reservation management, Vehicle reservation module, Meal and parking selection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ConnectWise Mobile free?

ConnectWise Mobile is free to download, with no in-app purchases.

### Is Desk free?

Desk is free to download, with no in-app purchases.

### Do ConnectWise Mobile or Desk have ads?

Neither ConnectWise Mobile nor Desk shows ads.

### Which is updated more often, ConnectWise Mobile or Desk?

ConnectWise Mobile ships an update every 2 months, and Desk every 5 weeks. Most recently, ConnectWise Mobile was updated on October 26, 2026 and Desk on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*