# ConnectWise Mobile vs Mobile ZAC

ConnectWise Mobile and Mobile ZAC both sit at 3.9 stars, but that hides the real split: 59% of Mobile ZAC's written reviews are positive against 7% of ConnectWise Mobile's. ConnectWise Mobile's advantage is ratings volume (3.3K vs 49). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.9 for ConnectWise Mobile against 4.0 for Mobile ZAC. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 49, so its average is the more settled of the two. Written reviews are what separate them: 7% of ConnectWise Mobile's written reviews are positive against 59% of Mobile ZAC's.

ConnectWise Mobile ships an update every 2 months, Mobile ZAC every 3 months. The most recent releases landed on October 15, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | ConnectWise Mobile | Mobile ZAC |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (3.3K ratings)](https://appshunter.io/ios/app/connectwise-mobile/id1407855210/reviews) | **[4.0 (49 ratings)](https://appshunter.io/ios/app/mobile-zac/id1589199857/reviews)** |
| Number of ratings | **3.3K** | 49 |
| Positive reviews | 7.4% of reviews | **59.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 51 MB | 60 MB |
| Requires iOS | 15.6 | **15.1** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ConnectWise](https://appshunter.io/developer/470532085) | [Zultys, Inc](https://appshunter.io/developer/420370950) |

## What reviewers say

### ConnectWise Mobile

[App page](https://appshunter.io/ios/app/connectwise-mobile/id1407855210)

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

**Highlights:** View agenda at a glance, Update ticket status, Add ticket notes, Submit expenses, User-friendly interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and responsive interface
- 🚀 Syncs data well
- 🚀 Allows dictating time entries and looking up contacts

**What reviewers complain about**

- 🐛 Frequent login issues and authentication problems
- 🐛 Buggy and unreliable, often requires reinstalling
- 🐛 Limited functionality compared to desktop version
- 🐛 Difficult to use, clunky interface
- 🐛 Lacks key features like editing tickets and expenses

**Reported bugs**

- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently

**Requested features**

- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets


### Mobile ZAC

[App page](https://appshunter.io/ios/app/mobile-zac/id1589199857)

Transform your mobile device into a fully functional business phone. This app integrates with Zultys systems to provide remote and mobile employees with essential communication tools, including video conferencing, instant messaging, and call management.

**Highlights:** Video conferencing, Scheduled conferences, Call logs with filtering, Instant messaging, Call attached data, Retrieve active calls, Agent roles & queue monitor

**In-app purchases:** none


## Frequently asked questions

### Is ConnectWise Mobile free?

ConnectWise Mobile is free to download, with no in-app purchases.

### Is Mobile ZAC free?

Mobile ZAC is free to download, with no in-app purchases.

### Which has better reviews, ConnectWise Mobile or Mobile ZAC?

Mobile ZAC is rated higher. ConnectWise Mobile averages 3.9 out of 5 from 3.3K ratings, while Mobile ZAC averages 4.0 from 49 ratings.

### Do ConnectWise Mobile or Mobile ZAC have ads?

Neither ConnectWise Mobile nor Mobile ZAC shows ads.

### Which is updated more often, ConnectWise Mobile or Mobile ZAC?

ConnectWise Mobile ships an update every 2 months, and Mobile ZAC every 3 months. Most recently, ConnectWise Mobile was updated on October 15, 2026 and Mobile ZAC on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*
