# ConnectWise Mobile vs KaseyaOne Authenticator

The clearest difference is rating: ConnectWise Mobile at 3.9 against KaseyaOne Authenticator's 3.0. ConnectWise Mobile also leads on ratings volume (3.3K vs 7). KaseyaOne Authenticator's advantage is review sentiment (20% vs 7%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ConnectWise Mobile holds the better App Store score, 3.9 against 3.0. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 7% of ConnectWise Mobile's written reviews are positive against 20% of KaseyaOne Authenticator's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 22, 2026 and June 1, 2026 respectively.

## The numbers

| Metric | ConnectWise Mobile | KaseyaOne Authenticator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.9 (3.3K ratings)](https://appshunter.io/ios/app/connectwise-mobile/id1407855210/reviews)** | [3.0 (7 ratings)](https://appshunter.io/ios/app/kaseyaone-authenticator/id6466401361/reviews) |
| Number of ratings | **3.3K** | 7 |
| Positive reviews | 7.5% of reviews | **20.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 51 MB | 5 MB |
| Requires iOS | **15.6** | 16.6 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [ConnectWise](https://appshunter.io/developer/470532085) | [Kaseya International](https://appshunter.io/developer/354566867) |

## What reviewers say

### ConnectWise Mobile

[App page](https://appshunter.io/ios/app/connectwise-mobile/id1407855210)

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

**Highlights:** View agenda at a glance, Update ticket status, Add ticket notes, Submit expenses, User-friendly interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and responsive interface
- 🚀 Syncs data well
- 🚀 Allows dictating time entries and looking up contacts

**What reviewers complain about**

- 🐛 Frequent login issues and authentication problems
- 🐛 Buggy and unreliable, often requires reinstalling
- 🐛 Limited functionality compared to desktop version
- 🐛 Difficult to use, clunky interface
- 🐛 Lacks key features like editing tickets and expenses

**Reported bugs**

- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently

**Requested features**

- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets


### KaseyaOne Authenticator

[App page](https://appshunter.io/ios/app/kaseyaone-authenticator/id6466401361)

Streamline your multi-factor authentication with instant push notifications. Securely approve logins with biometrics and a simple tap, saving significant time daily.

**Highlights:** Push-MFA notifications, Biometric unlock, One-tap approval, Fast login process, Secure verification

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ConnectWise Mobile free?

ConnectWise Mobile is free to download, with no in-app purchases.

### Is KaseyaOne Authenticator free?

KaseyaOne Authenticator is free to download, with no in-app purchases.

### Which has better reviews, ConnectWise Mobile or KaseyaOne Authenticator?

ConnectWise Mobile is rated higher. ConnectWise Mobile averages 3.9 out of 5 from 3.3K ratings, while KaseyaOne Authenticator averages 3.0 from 7 ratings.

### Do ConnectWise Mobile or KaseyaOne Authenticator have ads?

Neither ConnectWise Mobile nor KaseyaOne Authenticator shows ads.

### Which is updated more often, ConnectWise Mobile or KaseyaOne Authenticator?

ConnectWise Mobile ships an update every 2 months, and KaseyaOne Authenticator every 2 months. Most recently, ConnectWise Mobile was updated on September 22, 2026 and KaseyaOne Authenticator on June 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*