# ConnectWise Mobile vs ServiceDeskPlus MSP | Cloud

The clearest difference is update cadence: ServiceDeskPlus MSP | Cloud at every 3 weeks against ConnectWise Mobile's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ConnectWise Mobile ships an update every 2 months, ServiceDeskPlus MSP | Cloud every 3 weeks. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | ConnectWise Mobile | ServiceDeskPlus MSP | Cloud |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.9 (3.3K ratings)](https://appshunter.io/ios/app/connectwise-mobile/id1407855210/reviews)** | — |
| Number of ratings | **3.3K** | — |
| Positive reviews | 7.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | — |
| Size | 51 MB | 185 MB |
| Requires iOS | **15.6** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [ConnectWise](https://appshunter.io/developer/470532085) | [Zoho Corporation](https://appshunter.io/developer/388384807) |

## What reviewers say

### ConnectWise Mobile

[App page](https://appshunter.io/ios/app/connectwise-mobile/id1407855210)

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

**Highlights:** View agenda at a glance, Update ticket status, Add ticket notes, Submit expenses, User-friendly interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and responsive interface
- 🚀 Syncs data well
- 🚀 Allows dictating time entries and looking up contacts

**What reviewers complain about**

- 🐛 Frequent login issues and authentication problems
- 🐛 Buggy and unreliable, often requires reinstalling
- 🐛 Limited functionality compared to desktop version
- 🐛 Difficult to use, clunky interface
- 🐛 Lacks key features like editing tickets and expenses

**Reported bugs**

- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently

**Requested features**

- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets


### ServiceDeskPlus MSP | Cloud

[App page](https://appshunter.io/ios/app/servicedeskplus-msp-cloud/id6739263814)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ConnectWise Mobile free?

ConnectWise Mobile is free to download, with no in-app purchases.

### Is ServiceDeskPlus MSP | Cloud free?

ServiceDeskPlus MSP | Cloud is free to download, with no in-app purchases.

### Do ConnectWise Mobile or ServiceDeskPlus MSP | Cloud have ads?

Neither ConnectWise Mobile nor ServiceDeskPlus MSP | Cloud shows ads.

### Which is updated more often, ConnectWise Mobile or ServiceDeskPlus MSP | Cloud?

ConnectWise Mobile ships an update every 2 months, and ServiceDeskPlus MSP | Cloud every 3 weeks. Most recently, ConnectWise Mobile was updated on September 22, 2026 and ServiceDeskPlus MSP | Cloud on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*