# RVA311 vs BTX 311

The clearest difference is ratings volume: RVA311 at 15 against BTX 311's 2. RVA311 also leads on update cadence (every 2 months vs every 5 months) and iOS requirement (16 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.1 for RVA311 against 3.0 for BTX 311. That said, the two scores are not equally well evidenced: RVA311 has 15 ratings behind it against 2, so its average is the more settled of the two.

RVA311 ships an update every 2 months, BTX 311 every 5 months. The most recent releases landed on July 27, 2026 and August 16, 2026 respectively.

## The numbers

| Metric | RVA311 | BTX 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (15 ratings)](https://appshunter.io/ios/app/rva311/id1408330609/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/btx-311/id1662494737/reviews) |
| Number of ratings | **15** | 2 |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Size | 58 MB | 149 MB |
| Requires iOS | **16** | 18.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 12+ |
| Developer | [City of Richmond, VA](https://appshunter.io/developer/506495442) | [The City of Burleson](https://appshunter.io/developer/1662494739) |

## What reviewers say

### RVA311

[App page](https://appshunter.io/ios/app/rva311/id1408330609)

Report non-emergency incidents and submit service requests to city agencies. Track your requests, receive notifications, and view public requests. Engage with city services through this citizen reporting tool.

**Highlights:** Report non-emergency incidents, Submit service requests, Track request status, Receive notifications, View public requests, Respond to surveys

**Features:** Vision Pro support

**In-app purchases:** none


### BTX 311

[App page](https://appshunter.io/ios/app/btx-311/id1662494737)

Connect with your city services directly from your smartphone. Submit and track non-emergency service requests, access knowledge articles, and engage with city departments like never before.

**Highlights:** Submit new service requests, Track existing requests, Attach photos to requests, Map request locations, Access knowledge base, Connect with city departments

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is RVA311 free?

RVA311 is free to download, with no in-app purchases.

### Is BTX 311 free?

BTX 311 is free to download, with no in-app purchases.

### Which has better reviews, RVA311 or BTX 311?

RVA311 is rated higher. RVA311 averages 3.1 out of 5 from 15 ratings, while BTX 311 averages 3.0 from 2 ratings.

### Do RVA311 or BTX 311 have ads?

Neither RVA311 nor BTX 311 shows ads.

### Which is updated more often, RVA311 or BTX 311?

RVA311 ships an update every 2 months, and BTX 311 every 5 months. Most recently, RVA311 was updated on July 27, 2026 and BTX 311 on August 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*