# Kenect vs IDS Service Mobile

The clearest difference is rating: Kenect at 3.8 against IDS Service Mobile's 1.9. Kenect also leads on update cadence (fortnightly vs every 2 months) and review sentiment (38% vs 21%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kenect holds the better App Store score, 3.8 against 1.9. Both are backed by a comparable volume of ratings — 68 and 47 respectively. Written reviews point the same way: 38% of Kenect's written reviews are positive against 21% of IDS Service Mobile's.

Kenect ships an update fortnightly, IDS Service Mobile every 2 months. The most recent releases landed on September 24, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | Kenect | IDS Service Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.8 (68 ratings)](https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831/reviews)** | [1.9 (47 ratings)](https://appshunter.io/ios/app/ids-service-mobile/id1445709956/reviews) |
| Number of ratings | **68** | 47 |
| Positive reviews | **37.5% of reviews** | 21.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 months |
| Monetization | Free | Free |
| Size | 63 MB | 79 MB |
| Requires iOS | 16.4 | **15.5** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Kenect, LLC](https://appshunter.io/developer/1411647830) | [Integrated Dealer Systems Inc.](https://appshunter.io/developer/799697202) |

## What reviewers say

### Kenect

[App page](https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831)

Connect with customers through text messaging to boost leads, gather online reviews, and process payments. Initiate video calls directly from text conversations.

**Highlights:** Customer texting, Lead generation, Online review generation, Payment capture, Video chat via text

**Features:** Vision Pro support

**In-app purchases:** none


### IDS Service Mobile

[App page](https://appshunter.io/ios/app/ids-service-mobile/id1445709956)

Empower service and parts employees to manage daily tasks remotely within a dealership. This app streamlines operations, boosts technician productivity, and accelerates customer checkouts by enabling on-the-spot payments and updates.

**Highlights:** Remote task management for service employees, Increase technician productivity, Clock in/out of labor lines, Update work orders on the go, Accelerate customer checkouts, Take credit card payments and signatures remotely, Attach photos to jobs and warranty claims

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Kenect free?

Kenect is free to download, with no in-app purchases.

### Is IDS Service Mobile free?

IDS Service Mobile is free to download, with no in-app purchases.

### Which has better reviews, Kenect or IDS Service Mobile?

Kenect is rated higher. Kenect averages 3.8 out of 5 from 68 ratings, while IDS Service Mobile averages 1.9 from 47 ratings.

### Do Kenect or IDS Service Mobile have ads?

Neither Kenect nor IDS Service Mobile shows ads.

### Which is updated more often, Kenect or IDS Service Mobile?

Kenect ships an update fortnightly, and IDS Service Mobile every 2 months. Most recently, Kenect was updated on September 24, 2026 and IDS Service Mobile on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*