# Kenect vs CRM by DealerSocket

The clearest difference is rating: CRM by DealerSocket at 4.7 against Kenect's 3.9. CRM by DealerSocket also leads on ratings volume (2.9K vs 69). Kenect's advantage is update cadence (fortnightly vs every 5 weeks) and review sentiment (38% vs 26%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CRM by DealerSocket holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: CRM by DealerSocket has 2.9K ratings behind it against 69, so its average is the more settled of the two. Written reviews complicate that: 38% of Kenect's written reviews are positive against 26% of CRM by DealerSocket's, so the app with the better star average is not the one people write more warmly about.

Kenect ships an update fortnightly, CRM by DealerSocket every 5 weeks. Both last shipped on November 2, 2026.

## The numbers

| Metric | Kenect | CRM by DealerSocket |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (69 ratings)](https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831/reviews) | **[4.7 (2.9K ratings)](https://appshunter.io/ios/app/crm-by-dealersocket/id1453920054/reviews)** |
| Number of ratings | 69 | **2.9K** |
| Positive reviews | **37.5% of reviews** | 25.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 84 MB | 97 MB |
| Requires iOS | 16.4 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [Kenect, LLC](https://appshunter.io/developer/1411647830) | [SOLERA HOLDINGS, INC](https://appshunter.io/developer/594468017) |

## What reviewers say

### Kenect

[App page](https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831)

Connect with customers through text messaging to boost leads, gather online reviews, and process payments. Initiate video calls directly from text conversations.

**Highlights:** Customer texting, Lead generation, Online review generation, Payment capture, Video chat via text

**Features:** Vision Pro support

**In-app purchases:** none


### CRM by DealerSocket

[App page](https://appshunter.io/ios/app/crm-by-dealersocket/id1453920054)

Manage customer relationships and sales tasks on the go. This mobile CRM allows you to search and add customers, scan VINs, find inventory, and send follow-up messages, all from your smartphone.

**Highlights:** Search and add customers, Scan driver's license or VIN, Find inventory, Send follow-up texts/videos, Complete daily tasks remotely, Faster than desktop

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Streamlined integration
- 🚀 Intuitive and easy to use
- 🚀 Powerful mobile CRM
- 🚀 Mirrors desktop experience
- 🚀 Innovative features

**What reviewers complain about**

- 🐛 Constant crashes and bugs
- 🐛 Unreliable notifications
- 🐛 Slow performance and loading times
- 🐛 Glitchy driver's license scanning
- 🐛 Inability to access key information

**Reported bugs**

- Login issues and errors
- Inconsistent performance across devices
- Inability to send photos and videos
- Disappearing customer information
- Unreliable task and notification tracking

**Requested features**

- Landscape mode support
- Dark mode option
- Improved email and texting functionality
- Better access to customer and inventory data
- Seamless integration with other systems


## Frequently asked questions

### Is Kenect free?

Kenect is free to download, with no in-app purchases.

### Is CRM by DealerSocket free?

CRM by DealerSocket is free to download, with no in-app purchases.

### Which has better reviews, Kenect or CRM by DealerSocket?

CRM by DealerSocket is rated higher. Kenect averages 3.9 out of 5 from 69 ratings, while CRM by DealerSocket averages 4.7 from 2.9K ratings.

### Do Kenect or CRM by DealerSocket have ads?

Neither Kenect nor CRM by DealerSocket shows ads.

### Which is updated more often, Kenect or CRM by DealerSocket?

Kenect ships an update fortnightly, and CRM by DealerSocket every 5 weeks. Most recently, Kenect was updated on November 2, 2026 and CRM by DealerSocket on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*