# Smart911 vs Custom Paws

Smart911 and Custom Paws both sit at 4.7 stars, but that hides the real split: 83% of Custom Paws's written reviews are positive against 37% of Smart911's. Custom Paws also leads on update cadence (every 5 weeks vs every 4 months). Smart911's advantage is ratings volume (6.6K vs 19). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Smart911 against 4.8 for Custom Paws. That said, the two scores are not equally well evidenced: Smart911 has 6.6K ratings behind it against 19, so its average is the more settled of the two. Written reviews are what separate them: 37% of Smart911's written reviews are positive against 83% of Custom Paws's.

Smart911 ships an update every 4 months, Custom Paws every 5 weeks. The most recent releases landed on October 17, 2026 and October 4, 2026 respectively.

## The numbers

| Metric | Smart911 | Custom Paws |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (6.6K ratings)](https://appshunter.io/ios/app/smart911/id1413223852/reviews) | **[4.8 (19 ratings)](https://appshunter.io/ios/app/custom-paws/id1597348432/reviews)** |
| Number of ratings | **6.6K** | 19 |
| Positive reviews | 37.1% of reviews | **83.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 26 MB | 140 MB |
| Requires iOS | **16** | 17.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Rave Mobile Safety](https://appshunter.io/developer/691246565) | [iTrust Ventures LLC](https://appshunter.io/developer/1317767149) |

## What reviewers say

### Smart911

[App page](https://appshunter.io/ios/app/smart911/id1413223852)

Enhance emergency preparedness by creating a Safety Profile to share vital household information with 9-1-1. Receive targeted emergency alerts for weather, traffic, and public safety events.

**Highlights:** Create Safety Profiles, Share household information with 9-1-1, Receive emergency alerts, Customize notification types, View medical and contact details

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient access to critical information
- 🔒 Secure emergency response
- 💡 Helpful for first responders

**What reviewers complain about**

- 🐛 Buggy and glitchy
- 🔑 Difficult to log in and account management issues
- 🤔 Confusing and unintuitive interface
- 🔋 Drains battery quickly

**Reported bugs**

- Unable to confirm phone number and get verification code
- Keeps signing users out and unable to log back in
- Incorrect address formatting and inability to update location
- Delayed or missing emergency alerts and notifications

**Requested features**

- Ability to adjust pin location on map
- Option to select specific areas for alerts
- Improved notification settings and customization
- Support for apartment/building entry details


### Custom Paws

[App page](https://appshunter.io/ios/app/custom-paws/id1597348432)

Manage your pet's care with ease. Schedule appointments, get real-time updates with photos, communicate directly with staff, and handle payments securely. Experience top-tier pet services.

**Highlights:** Schedule appointments, Receive pet status updates, View pet photos, Chat with staff, Contactless payments

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Smart911 free?

Smart911 is free to download, with no in-app purchases.

### Is Custom Paws free?

Custom Paws is free to download, with no in-app purchases.

### Which has better reviews, Smart911 or Custom Paws?

Custom Paws is rated higher. Smart911 averages 4.7 out of 5 from 6.6K ratings, while Custom Paws averages 4.8 from 19 ratings.

### Do Smart911 or Custom Paws have ads?

Neither Smart911 nor Custom Paws shows ads.

### Which is updated more often, Smart911 or Custom Paws?

Smart911 ships an update every 4 months, and Custom Paws every 5 weeks. Most recently, Smart911 was updated on October 17, 2026 and Custom Paws on October 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*