# GoToAssist Support vs Syncx Mobile

The clearest difference is rating: Syncx Mobile at 3.0 against GoToAssist Support's 2.5. GoToAssist Support's advantage is ratings volume (38 vs 2) and review sentiment (9% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Syncx Mobile holds the better App Store score, 3.0 against 2.5. That said, the two scores are not equally well evidenced: GoToAssist Support has 38 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 9% of GoToAssist Support's written reviews are positive against 0% of Syncx Mobile's, so the app with the better star average is not the one people write more warmly about.

GoToAssist Support ships an update every 2 months, Syncx Mobile every 6 weeks. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | GoToAssist Support | Syncx Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.5 (38 ratings)](https://appshunter.io/ios/app/gotoassist-support-customer/id1413723666/reviews) | **[3.0 (2 ratings)](https://appshunter.io/ios/app/syncx-mobile/id6475175419/reviews)** |
| Number of ratings | **38** | 2 |
| Positive reviews | **9.1% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Size | 70 MB | 29 MB |
| Requires iOS | **16.0** | 16.4 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [GoTo Group, Inc.](https://appshunter.io/developer/299616804) | [Syncx LLC.](https://appshunter.io/developer/1723523659) |

## What reviewers say

### GoToAssist Support

[App page](https://appshunter.io/ios/app/gotoassist-support-customer/id1413723666)

This app enables trusted support agents to remotely access and troubleshoot your mobile device. Share your screen live and communicate via chat to resolve technical issues efficiently.

**Highlights:** Remote screen sharing, Live chat with support agent, Troubleshoot device issues, Connect with support key

**In-app purchases:** none


### Syncx Mobile

[App page](https://appshunter.io/ios/app/syncx-mobile/id6475175419)

Access and manage your Syncx system resources directly from your mobile device. This application puts the power of the Syncx system conveniently in your hand, allowing for on-the-go access to essential tools and information.

**Highlights:** Mobile access to Syncx system, Carry all Syncx resources, On-the-go system management, Recruiting tool

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is GoToAssist Support free?

GoToAssist Support is free to download, with no in-app purchases.

### Is Syncx Mobile free?

Syncx Mobile is free to download, with no in-app purchases.

### Which has better reviews, GoToAssist Support or Syncx Mobile?

Syncx Mobile is rated higher. GoToAssist Support averages 2.5 out of 5 from 38 ratings, while Syncx Mobile averages 3.0 from 2 ratings.

### Do GoToAssist Support or Syncx Mobile have ads?

Neither GoToAssist Support nor Syncx Mobile shows ads.

### Which is updated more often, GoToAssist Support or Syncx Mobile?

GoToAssist Support ships an update every 2 months, and Syncx Mobile every 6 weeks. Most recently, GoToAssist Support was updated on November 2, 2026 and Syncx Mobile on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*